Phillip Arend Email and Phone Number
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Phillip Arend is a Account Steering Expert at Lufthansa Group at Lufthansa. He possess expertise in leadership, team management, german translation, at multitasking, customer service and 3 more skills.
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Account Steering ExpertLufthansa Sep 2021 - PresentChicago, Illinois, United StatesAnalyzing account performance based on revenue, market data, and field sales input, to steer sales team to support organizational goals and global strategy.Steering a diverse sales team responsible for managing corporate customers and agents within the Central US region, using sales data and market trends to support business development within the organization.Identifying new business opportunities using sales data, market research, and sales team feedback. Utilizing cross-functional relationships to plan key strategies based on identified opportunities to best support regional sales efforts and global strategic goals.Monitoring of flight performance for multiple gateways within the region, providing network input to help influence strategic decisions on route frequencies and launch routes to best serve market strategies and goals.Managing CRM to ensure balanced field sales portfolios based on geography, revenue, contract performance,and equipping Account Managers with the necessary tools for efficient portfolio management. -
Account Manager - Special ProductsLufthansa Cargo Sep 2019 - Sep 2021Greater Chicago AreaManaged and developed a diverse portfolio of customers, ranging in size from local to global, with a focus on specialty cargo to international destinations.Negotiated pricing and capacity agreements for allocated space on aircrafts with global traffic lanes.Focus on specialty products within the global product portfolio such as temperature sensitive goods,pharmaceuticals, live animals, high value shipments, automotive, perishables, etc.Cross-functional coordination with global colleagues in revenue management, product management, handling,leadership, and other areas of the organization for specialty cargo business and global strategy contribution.Coordinated a sizeable portfolio by further developing existing relationships, pursuing new business opportunities, focusing on specialty products, utilizing and analyzing sales data, market data and market trends. -
Corporate Accounts Sales CoordinatorContinental Jun 2016 - Sep 2019Greater Chicago AreaCoordinated and drove sales of major retail customers, promoted the Continental brand and value proposition, and supported various company and customer events throughout the country.Facilitated in person visits to individual locations of numerous customers across the territory to educate the front-line sales force on the products and value of the brand, as well as evaluating inventory at the store level.Organized training meetings to educate customers about the product offers.Supported major retail customers (Pep Boys, Walmart, Discount Tire, TBC Retail, etc.) with events, meetings,marketing, and sales initiatives.Supported Key Accounts Managers with customer initiatives to drive sales or seize new opportunities.Built strong relationships with various customers at all levels of the organization. -
Sales And Service AssociateHertz Sep 2015 - Jun 2016Columbia, South Carolina AreaCreate a comfortable and friendly atmosphere in which to interact with customers and conduct business. Schedule and fulfill rental reservations, and plan out vehicles for each day and for following days.Assist store manager with upkeep of daily and weekly records and reports. -
TransporterHertz Jun 2014 - Sep 2015Columbia, South Carolina AreaCoordinated the transportation of vehicles in a timely and efficient manner.Restored cleanliness of each vehicle to meet and exceed company standards. Assisted customers in selecting a vehicle to properly fit their needs.
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Event Management AssistantKultursommer Nordehessen Jun 2013 - Jul 2013Kassel, GermanyServed on a team of 5 – 25 members to present five large scale events. Collaborated with team members to stage each event successfully. Communicated with V.I.P guests and performers to accommodate their needs.
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SupervisorDocumenta (13) Jun 2012 - Aug 2012Kassel, GermanyPromoted from cashier to a supervisor of the department in less than two weeks due to outstanding performance.Supervised and trained 8–10 employees to provide exceptional customer service. Facilitated relations with other departments to give customers the optimal experience.
Phillip Arend Skills
Phillip Arend Education Details
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Major: Human Resources Management, Marketing, And Entrepreneurial Management; Minor: German -
Williamsburg AcademyHigh School
Frequently Asked Questions about Phillip Arend
What company does Phillip Arend work for?
Phillip Arend works for Lufthansa
What is Phillip Arend's role at the current company?
Phillip Arend's current role is Account Steering Expert at Lufthansa Group.
What is Phillip Arend's email address?
Phillip Arend's email address is pa****@****rtz.com
What is Phillip Arend's direct phone number?
Phillip Arend's direct phone number is +125383*****
What schools did Phillip Arend attend?
Phillip Arend attended University Of South Carolina - Darla Moore School Of Business, Williamsburg Academy.
What are some of Phillip Arend's interests?
Phillip Arend has interest in Human Rights, Animal Welfare, Environment, Politics.
What skills is Phillip Arend known for?
Phillip Arend has skills like Leadership, Team Management, German Translation, At Multitasking, Customer Service, Event Management, Vehicle Maintenance, Agriculture.
Who are Phillip Arend's colleagues?
Phillip Arend's colleagues are Miriam Gärtner, Jimmy Stewart, Vanesa Palacios Canals, Ecevit Gültekin, Annegret Berger, Daria Utkina, Ante Matan.
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