Phillip Bailey Email and Phone Number
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With over 16 years of experience in fraud risk management and advanced analytics, I am a natural leader and self-driven change agent who thrives in complex situations. I currently serve as the Artificial Intelligence Director at Associated Bank, where I lead the end-to-end lifecycle of AI projects, ensuring scalability, security, and alignment with enterprise goals.I am passionate about identifying areas for improvement and collaborating with stakeholders to drive innovative projects to completion. In my role, I spearhead the ideation, experimentation, operationalization, and post-deployment optimization of AI solutions, achieving significant results by overseeing the development and implementation of cutting-edge AI technologies.My extensive experience in the banking and fintech industries encompasses various financial services sectors, including global cash applications, underwriting, and identity theft prevention. I have successfully managed and enhanced fraud analytics, operations, and reporting functions, particularly through the integration of AI technologies. By leveraging my analytical skills and SQL knowledge, I analyze trends and fraud clustering to develop effective prevention solutions that harness the power of AI for more accurate risk assessment and improved operational efficiency.I take pride in my track record of enhancing productivity, quality, and customer experience while developing and empowering my teams. I am always eager to embrace new challenges and opportunities for growth in the rapidly evolving fields of artificial intelligence and fraud analytics.
Associated Bank
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- associatedbank.com
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Svp, Artificial Intelligence DirectorAssociated Bank May 2024 - PresentGreen Bay, Wisconsin, Us• Led the end-to-end lifecycle of AI projects, ensuring scalability, security, and alignment with enterprise goals.• Spearheaded ideation, experimentation, operationalization, and post-deployment optimization of AI solutions.• Achieved significant results by overseeing the development and implementation of cutting-edge AI technologies. -
Svp, Director Of Fraud PreventionAssociated Bank Jan 2021 - May 2024Green Bay, Wisconsin, Us• Implemented a comprehensive automation project utilizing existing tools and databases to enhance operational efficiencies and scalability.• Developed a fraud strategy incorporating data, AI, and behavioral analytics to improve efficiency and effectiveness.• Led the enterprise fraud program for fraud prevention, transaction monitoring, and reporting at Associated Bank. -
Fraud Operations ManagerChime Jul 2020 - Jan 2021San Francisco, Ca, Us• Developed innovative investigation strategies, increasing productivity by over 300%.• Implemented a new 1 Business Day SLA, enhancing member experience.• Introduced systemic and process automations to scale operations effectively.• Established new ID Theft procedures for streamlined escalations and compliance. -
Uk Fraud Risk ManagerEnova International Aug 2012 - Jul 2020Chicago, Il, Us• Directed a global fraud ID theft team across four continents, implementing industry-leading strategies.• Developed advanced Quantitative/Reactive reporting to monitor and address potential fraud risks.• Managed and reduced chargebacks by 80% through a new debit card process.• Conducted in-depth analysis of large data sets to identify fraud trends and clustering. -
Global Cash Applications ManagerEnova International May 2018 - Jun 2020Chicago, Il, Us• Provided career guidance and development support to direct reports, fostering professional growth.• Enforced policies and procedures, ensuring compliance and efficiency.• Implemented process improvements, addressing inefficiencies for enhanced operations.• Championed open communication with internal and external stakeholders for transparency and collaboration. -
Uk Fraud Risk AnalystEnova International Jun 2011 - Aug 2012Chicago, Il, Us• Maintained a stellar asset to fraud ratio by conducting systematic ID Theft/Debit Card Fraud investigations.• Developed Quantitative daily reporting and implemented new Fraud/ID Theft policies at Enova International.• Trained over 500 employees on fraud policies and procedures, while managing all Experian and Call Credit fraudulent credit disputes. -
Uk Loan Processing ManagerEnova International Dec 2008 - Jun 2011Chicago, Il, Us• Facilitated team progress reviews to track performance and improve efficiency.• Generated daily productivity reports and metrics to monitor team performance.• Spearheaded process changes resulting in a significant productivity increase of 300%. -
Corporate Help Desk TechnicianBank Of America Jan 2005 - Dec 2008Charlotte, Nc, Us• Assisted customers in utilizing all applications of cashpro web, providing online technical chat support.• Served as administrator for customers and co-workers, acting as a liaison between them and the cashpro web application.• Trained employees and customers on cashpro applications, leading a team through a corporate transition.• Utilized Siebel, Live Meeting, Back Office, Basix, and MIBS for efficient operations.
Phillip Bailey Skills
Phillip Bailey Education Details
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Roosevelt UniversityManagement And Operations -
Kendall CollegeGeneral
Frequently Asked Questions about Phillip Bailey
What company does Phillip Bailey work for?
Phillip Bailey works for Associated Bank
What is Phillip Bailey's role at the current company?
Phillip Bailey's current role is SVP, Artificial Intelligence Director at Associated Bank | Financial Literacy Advocate| Diversity and Inclusion Champion.
What is Phillip Bailey's email address?
Phillip Bailey's email address is sh****@****hoo.com
What is Phillip Bailey's direct phone number?
Phillip Bailey's direct phone number is +131256*****
What schools did Phillip Bailey attend?
Phillip Bailey attended Roosevelt University, Kendall College.
What are some of Phillip Bailey's interests?
Phillip Bailey has interest in Writing, Musical Composing, Investing, Consulting, Entrepreneur Workshops, New Technologies, Golf.
What skills is Phillip Bailey known for?
Phillip Bailey has skills like Credit Cards, Fraud Detection, Risk Management, Analytics, Financial Services, Training, Team Management, Microsoft Excel, Customer Service, Leadership, Analysis, Business Analysis.
Who are Phillip Bailey's colleagues?
Phillip Bailey's colleagues are Thomas Wolf, Benjamin Hertel, Pablo Llanos, John Harms, Amanda Drott, Megan Donnelly, Jonathan Lambert.
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