Phillip Blakley Email and Phone Number

Chicago’s largest and “Best Apartment Finding Service 2009-2016" (Chicago Reader) Leasing Manager• Oversaw all aspects of the leasing of up to 50 apartments per day• Responsible for-and scheduled-up to 60 Illinois Licensed Leasing Agents and staff• Ensured all staff adhered to State and Federal Housing Laws• Collaborated-and empowered staff to collaborate-with all departments to maximize customer service • Trained 2 managers Processing Manager• Monitored the processing of up to 200 apartment applications per day to ensure closing• Verified the accurate preparation and signing of residential lease contracts• Responsible for a staff of 10• Restructured office, increasing project completion efficiency by an estimated 25%• Established proactive follow-up system, increasing annual revenue by tens of thousands of dollarsListing Agent• Performed sourcing and cold calling• Grew company's client base by an average of 10 per week• Presented comps to property owners and investors to advise of current market trendsLeasing Agent• Successfully leased 200+ apartments over a 20-month period• Proficiently marketed 50+ units per day using multiple online platforms

Largest Hyatt worldwide * Full-service, downtown hotel • Oversaw 30 banquet bars and 3 bar outlets totaling 300+ seats and up to $75,000 revenue per night• Performed opening and closing procedures, inventory control, employee discipline• Led staff of 50+ Union bartenders, servers, and barbacks• Responsible for rollout of revamped Knuckles Sports Bar• Completed 6-month Hotel/Restaurant Corporate Management Training program

Minor League Baseball venue• Presided over foodservice in luxury suites• Implemented new Suite Menu for Citibank Park• Wrote recipe and cost cards, priced menu items

Full-service, downtown hotel• Operations Management Trainee• Trained in Human Resource Department• Completed projects while learning Rooms Division

University-owned/operated, full-service, historic suburban hotel and practicum facility• Directed 20 Teaching Assistants, who train interns• Oversaw operations of full-service, 3 meal, fine-dining restaurant • Oversaw operations of Front Office of full-service, 86-room hotel• Oversaw operations of Banquet Functions of up to 1,000 guests• Trained staff in 3 departments, including 240 interns• Completed evaluations of employees