Phil Collver Email & Phone Number

Eureka, California

● Evaluate merchant accounts submitted by the sales team to gauge risk.● Administer annual reviews and oversee merchants processing at specified levels to mitigate the possibility of monetary loss.● Review merchant accounts to determine eligibility for monthly volume increases.● Collaborate and consult with account specialist team when presented with complex cases requiring additional documentation.

Eureka, Ca

● Led account processing team and provided support through the identification of bottlenecks, implementation of efficient processes and procedures, and project management.● Trained and developed new employees on file upload processes, MATCH, BAM (bulk/mass) uploads, and auditing.● Provided additional support to HMS by underwriting merchant accounts.

Eureka, Ca

● Reviewed and entered applicant information into HMS’ upload system, established processing gateways, created miscellaneous adjustments, and sent VAR sheets to sales representatives.● Enrolled new sales agents into ClientLine, supplied them with corporate level IDs and welcome kits, prepared new sales agent files, and provided training on file upload processes.

Eureka, Ca

• Investigated and monitored merchant accounts to determine the validity of transactions and reduce the risk of fraud.

Rio Dell, Ca

• Organized, sorted, and distributed letters and parcels to local residences.

Eureka, Ca

• Produced reports, spreadsheets, and notations for multiple departments.• Formatted and printed company communications, documents, and manuals, and prepared supplies and terminals for shipment.