Phillip Cornejo Email and Phone Number

 Specialize in VIP/Executive relocations and assignments with very tight turnarounds. Interpret, apply and communicate policies and processes to relocating employees. Carry out the pre-assignment briefing and client policy review with the transferring employee. Vendor management (internal and external) including but not limited to immigration, household goods, destination services, corporate housing, travel agents, etc. Provide ongoing support to employees throughout their relocations and beyond. Ensure data integrity for accurate reporting to clients. Manage operational efficiency and recommend process improvements to avoid escalations. Confidently communicate/interface at multiple levels across the company and across cultures, with employees, clients and service partners. Continuously manage a high number of relocating employees while providing exceptional customer service and maintain consistent five star ratings in reviews Manage escalations and provide time-sensitive solutions that would benefits the client and transferring employee

 Build relationships with vendors and hit target sales numbers through personalized ordering Involved in hiring potential employees and closely trained team members Responsible for department sales, hiring, employee scheduling

 Manage over 80+ employees at AT&T Park B2B sales and ordering alcohol and large food/alcohol orders Specialized in private events operations Managed customer escalations and provide solutions