It may not have a grand title, But I really enjoy the job, meet your expectations and head off home for the day.

Responsibilities: • Ensure administrative and financial preparedness for training courses. Manage all administration including travel, policy implementation, resource demands, and range bookings. • Develop policies and procedures that streamline processes. Provide training and documentation to all staff. Provide advice on pay and conditions, entitlements, policies and regulations.• Manage vehicles, weapons, ammunition, combat rations, field equipment and equipment, valued in… Show more Responsibilities: • Ensure administrative and financial preparedness for training courses. Manage all administration including travel, policy implementation, resource demands, and range bookings. • Develop policies and procedures that streamline processes. Provide training and documentation to all staff. Provide advice on pay and conditions, entitlements, policies and regulations.• Manage vehicles, weapons, ammunition, combat rations, field equipment and equipment, valued in excess of >$1mill.• Hold additional responsibilities as Building Fire Warden, Drug and Alcohol Advisor, Drug and Alcohol Approved Tester, First Aid Officer and Workplace Assessor.Achievements: • Recognition of Performance - In my August 2012 performance review, my supervisor Andrew Norrell, commented, “[Phillip’s] performance during the reporting period has been nothing short of exceptional, he continues exceed expectations”.• Professional Development – Whilst completing full time work was awarded a Certificate IV in Training & assessment.Participating Part time. Show less

Position Role:• Managed a large group of students and worked in a team of Instructors to ensure quality and consistency of training delivery throughout the section. Responsibilities: • As the Fitness Trainer, monitored workplace hazardous and conducted risk assessments. Provided guidance and implemented safety procedures at the workplace.• Prepared lesson plans and training aids to ensure engaging course delivery for all levels. Developed assessment tools and acted as a… Show more Position Role:• Managed a large group of students and worked in a team of Instructors to ensure quality and consistency of training delivery throughout the section. Responsibilities: • As the Fitness Trainer, monitored workplace hazardous and conducted risk assessments. Provided guidance and implemented safety procedures at the workplace.• Prepared lesson plans and training aids to ensure engaging course delivery for all levels. Developed assessment tools and acted as a workplace assessor for the section. Provided mentoring to students experiencing difficulty with the training. Recommended ways to improve performance and provided additional coaching. • Using MS Office Suite and other packages, produced post course reports to inform improvements to future training. Produced formal performance plans for staff to identify and pursue development opportunities. • Held additional responsibilities as Drug and Alcohol Advisor, Drug and Alcohol Approved Tester, First Aid Officer, Counselling Officer, OH&S Officer, Security Officer and Visit Liaison Officer. Show less

Position Role:• Worked in a team to provide a service to a diverse range of customers who were in need or facing difficult personal circumstances.Responsibilities: • Protected the integrity of records and ensure correct payments have been made. • Using computer-based assessment and information tools, achieved excellent customer outcomes in accordance with Government policy and a range of quality standards and performance measures. • Operated as a member of a team… Show more Position Role:• Worked in a team to provide a service to a diverse range of customers who were in need or facing difficult personal circumstances.Responsibilities: • Protected the integrity of records and ensure correct payments have been made. • Using computer-based assessment and information tools, achieved excellent customer outcomes in accordance with Government policy and a range of quality standards and performance measures. • Operated as a member of a team, contributing to the achievement of the team’s business outcomes. • Worked with other Department of Human Services’ teams and/or community organisations and business in making appropriate customer referrals.Achievements: • In my annual review my supervisor recognised that I was successful in:• Providing fair, equitable, courteous and sensitive service to customers.• Using effective workplace communication, to liaise and negotiate with members of the team, other employees, customers and external agencies/service providers.• Contributing to results through development and implementation of individual and team workplace plans. • Maintaining currency of own knowledge and skills. Show less