• Transformed and normalized large datasets using SQL Server Management Studio (SSMS)• Utilized Power BI to present data patterns to upper management, guiding decision-making• Developed SQL scripts and tables for data cleaning and enhancement• Facilitated training for new team members

• Research market and industry trends and patterns• Interpret data and analyze the results using statistical techniques to provide weekly reports for clients• Published Excel based reports for clients to have the ability to monitor their products with accurate information• Performed custom data mining within the company’s large database to tailor client needs• Collaborate within my own team and with multiple departments to push company objectives

• Provided fast, friendly, and accurate customer service to fulfill thousands of customer demands • Explained information about the quality and style of the order options to influence the customer into making the best decision• Took necessary steps to meet customer needs and effectively resolve food or service issues• Trained and managed new associates with the skills to uphold the highest standards of excellence and determination to provide outstanding service• Managed and handled hundreds of dollars daily to maximize efficiency of cash flow in one of the busiest restaurants chains in southern California• Promoted two times within a year span for my persistence of the highest quality

• Officiate at soccer games and events to maintain standards of play and to ensure game rules are observed and accepted• Communicate with other officials quickly and effectively to make decisions• Adhere to the rules of the game to protect the players and manage a safe game environment• Report match results to regulating organizations in a timely manner