Phillip Doolittle Email & Phone Number

Seattle, Wa, Us

Leader for small non-profit technology team. Focused on delivering high value, quality solutions for Girl Scouts of Western Washington staff, volunteers, and members

Seattle, Wa, Us

Manage day-to-day operations for IT: Vendor Management, Budget Management, Helpdesk Oversight, Portfolio Execution and Project Management, Resource Planning and Allocation, Security and User Policy Development, Special Projects

Seattle, Wa, Us

Seattle, Wa, Us

Focus on process improvement and modeling, business case development, requirements elicitation and management for technical and non-technical projects.

Seattle, Washington, Us

• Responsible for strategy and technology for employee and manager self-service (ESS, MSS). Analyze existing manual processes and prioritize and design solutions for new self-service workflows in a SharePoint based solution.• Project Manager for HR Portal migration to SharePoint Online. Responsible for soliciting needs from users, coordination of resources, maximizing efficiency of existing content, architecture of HR sites, identification of gaps, and mitigation plans to develop content. Bring all HR tools on SharePoint under one framework for development and governance. • Lead for global HR adherence to ISO27001 controls for information security for systems, process and documentation. Partnership with operational teams to ensure current and ongoing maturity for information security compliance.• Departmental project manager for corporate records initiative. Define requirements for records definition and metadata as well as process change. Partner with developers and business stakeholders for implementation of records repository for HR group.

Seattle, Washington, Us

• Create operational efficiency in business groups by expanding self-service capability for end users of content in migration from html and aspx–based intranet to SharePoint 2010. Direct information architecture and content development for all HR teams and functions to standardize user experience. Establish governance structure for the HR portal to maintain and improve user experience and value over time. Train operational support and content management teams to handle update requests.• Determine scope and transition of administrative HR tasks to offshore services team for 12 European countries. Elicit requirements from local contacts based on transaction support needs. Recommend staffing to support local language needs and processes. Design and build SharePoint-based transactional lists and workflow to manage ongoing transactional work.

Seattle, Washington, Us

• Lead geographically distributed team in operational Tier 1 support for global systems & tools, including recruiting, HRMS, performance, scheduling, survey, communications and database tools. Develop and track service level agreements (SLA). Addressed issues from employees and departmental staff for systems, and provided feedback to technology platforms for improvements.• Global lead user for SAP. Manage change and implement processes involving the HRMS system and downstream applications to provide better service scope for managers and employees.• Managed Services platform, covering worldwide communication distribution groups, contractor and external user provisioning tools, intranet, and scheduling tools. Lead projects and change management for tools within the platform and participate as SME on cross-functional projects involving the platform.• Product manager for development and implementation of a new external user management tool. Work with ITS, Finance and HR business groups to refine business processes and elicit and define requirements. Prioritize future development for the tool based on user and business need.• Help with development offshore model for HR services support. Develop security model and Sharepoint workflow to assist with offshore support of employee and external personnel processes. Provide input on ways to improve processes and reduce transaction time and costs. • Champion for standardization and adoption of incident management, change management, and problem management within my functional group.

Seattle, Washington, Us

Provided a consistent therapeutic milieu through direct care and supervision of residents, aged 6-12.