Phillip Duddy Email & Phone Number

Drives sales through collaborative, need-centered interactions centering around customers’ needs, wants, financing options, and leasing options. Uses CRM applications daily in order to organize and analyze data including customers’ needs and transaction details including trade-in information, notes from purchasing consultations, customers’ contact information, and timetables for follow-up. Educates and advises customers throughout the sales process to ensure that the selected vehicle is properly equipped for the customers’ use and that the vehicle meets budgeting criteria. Maintains current product knowledge through continuous professional development. Provides value after the sale by maintaining relationships with clients via face-to-face contact, phone conversation, e-mail, and text messaging. Initiated additional responsibilities involving website maintenance, advertising, and inventory processing leading to an additional three-five sales per month on average.Endorses additional products such as mechanical repair agreements, tire and wheel insurance, and First Place Finish, adding an average gross of $800-$1,500 to sales. Increases revenue by initiating outside prospecting, which leads to an average of three additional sales per month, translating to $3,000-$7,000 in additional revenue for the dealership.

Taught middle school and high school students, focusing on grammar, creative writing, academic writing, and literary studies. Developed and improved systems of classroom management that increased learning, measurably increasing students’ motivation, time-on-task, and personal productivity. Designed student-centered multimedia presentations for use in the classroom using Microsoft Office and Smartboard applications, enhancing both motivation and retention. Used the STI gradebook application to record, analyze, and communicate data such as grades, assignment details, and attendance records. Used the Schoolrack application to maintain a website in which parents and students were able to view current and upcoming assignments. Used data gleaned from interactions with students, parents, and staff in order to differentiate instruction, maximizing individual student achievement. Informal and formal assessment data was also used to make instructional decisions. Maintained regular communication with students and their families via face-to-face contact, phone conversation, and e-mail. Measurably increased students’ reading ability, writing ability, and speaking ability according to PCC curriculum testing criteria.

Master Of Arts (M.A.), Religion/Religious Studies

Bachelor Of Arts (B.A.), English/Language Arts Teacher Education