Phillip Graham

Phillip Graham Email and Phone Number

Managing Directors Office @ City of Philadelphia
philadelphia, pennsylvania, united states
Phillip Graham's Location
Greater Philadelphia, United States
Phillip Graham's Contact Details

Phillip Graham work email

Phillip Graham personal email

n/a
About Phillip Graham

Energetic, Results-Driven customer service professional with more than a decade of experience and track record of working well without supervision. Proficient in conferring with customers by telephone or in person to provide information about products or services. Expert in taking or entering orders, canceling accounts and obtaining details of complaints. In-depth knowledge of principles and processes of customer needs and assessments, meeting quality standards for services and evaluation of customer satisfaction.

Phillip Graham's Current Company Details
City of Philadelphia

City Of Philadelphia

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Managing Directors Office
philadelphia, pennsylvania, united states
Website:
phila.gov
Employees:
8276
Phillip Graham Work Experience Details
  • City Of Philadelphia
    Managing Directors Office
    City Of Philadelphia Apr 2024 - Present
    United States
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  • Veho
    Delivery Driver
    Veho May 2022 - Present
    United States
    View
  • Grubhub
    Delivery Driver
    Grubhub Aug 2018 - Present
    United States
    View
  • City Of Philadelphia
    Information Technology Comand Center
    City Of Philadelphia Jan 2022 - Jul 2022
    United States
    INFORMATION & TECHNOLOGY COMMAND CENTER
    View
  • Au Bon Pain
    Shift Supervisor
    Au Bon Pain Sep 2017 - Mar 2020
    Newark, Delaware
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  • Pizza Hut
    Manager
    Pizza Hut Jul 2015 - Aug 2017
  • City Of Philadelphia
    311 Agent
    City Of Philadelphia Jun 2012 - Dec 2013
    Philadelphia, Pennsylvania
    Served many inbound calls with some being directory assistance and Walk in’s within the Contact Center Participated in performance and improvement initiatives of the department such as leadership trainingUse of CRM to input information from customer to execute service requests for various city departmentsUsing excel for quality assurance processing Homestead Exemption applications with discrepancies and duplicates60 Inbound calls per day for Homestead Exemption about application qualification processes and details
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  • City Of Philadelphia
    Homestead Customer Service
    City Of Philadelphia Jun 2012 - Dec 2013
    Philadelphia, Pennsylvania
    Answered calls for callers who had questions about the City of Philadelphia Homestead Exemption Program Did quality assurance by clearing duplicate applications also applications that didn't qualify for the program
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  • City Of Philadelphia
    Trades Helper
    City Of Philadelphia Jun 2011 - Sep 2011
    Philadelphia, Pennsylvania
    Load and Unload trucks with equipment to replace street lights throughout the city of PhiladelphiaPlan layout and installation of electrical wiring, equipment, or fixtures, based on job specificationsUsing testing devices, such as ohmmeters or voltmeters, to ensure compatibility and safety of systemPlanned new or modified installations to minimize waste of materials, provided access for future maintenance
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  • Nco Financial Systems
    Collector
    Nco Financial Systems Aug 2006 - Dec 2006
    Horsham, Pennsylvania
    Skip traced to obtain information regarding locations of consumers with use of the internet and credit bureau Communicated and interacted with third party agencies, team peers and management to maximize skip trace efforts Collected money from consumers who wanted to get out of default
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  • Mcdonald'S Corporation
    General Manager
    Mcdonald'S Corporation Jun 1994 - Oct 2002
    Philadelphia, Pennsylvania
    Worked with the management team to implement the proper division of responsibilitiesCompleted all point of sale opening and closing procedures, including counting the contents of the cash registerPriced merchandise, stocked shelves and took inventory of suppliesMaintained labor percentages Performed daily and monthly payroll duties
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Phillip Graham Skills

Customer Service Customer Satisfaction Microsoft Word Management Social Media Team Building Change Management Access Customer Relations Customer Retention Customer Experience Customer Support Electricity Fast Food Payroll Labor Control

Phillip Graham Education Details

  • Pluralsight
    Pluralsight
    Network Concepts And Protocols
  • Edx
    Edx
    Network Security Foundations
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  • The Main Line Center For Bartending
    The Main Line Center For Bartending
    Bartending/Bartender
  • Urban League Of Philadelhia
    Urban League Of Philadelhia
    Customer Service Support/Call Center/Teleservice Operation
  • Itt Technical Institute-Levittown Pa
    Itt Technical Institute-Levittown Pa
    Computer Networking Services
  • City Of Philadelphia
    City Of Philadelphia
    Organizational Leadership Training
  • Kaplan Career Institute-Philadelphia
    Kaplan Career Institute-Philadelphia
    Electrician Training

Frequently Asked Questions about Phillip Graham

What company does Phillip Graham work for?

Phillip Graham works for City Of Philadelphia

What is Phillip Graham's role at the current company?

Phillip Graham's current role is Managing Directors Office.

What is Phillip Graham's email address?

Phillip Graham's email address is ph****@****ila.gov

What schools did Phillip Graham attend?

Phillip Graham attended Pluralsight, Edx, The Main Line Center For Bartending, Urban League Of Philadelhia, Itt Technical Institute-Levittown Pa, City Of Philadelphia, Kaplan Career Institute-Philadelphia.

What skills is Phillip Graham known for?

Phillip Graham has skills like Customer Service, Customer Satisfaction, Microsoft Word, Management, Social Media, Team Building, Change Management, Access, Customer Relations, Customer Retention, Customer Experience, Customer Support.

Who are Phillip Graham's colleagues?

Phillip Graham's colleagues are Belinda Twumasi, Eric Bush98, Stephanie Ridgeway, Hazara Ali, Sarah Banh, Aicp, Deborah Griffin, Manish Vasan.

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