Phillip Graves Email & Phone Number

Tampa, Florida, Us

Tampa, Florida, Us

Spearhead all business areas related to the IT function at the enterprise level, including oversight and performance accountability for the Helpdesk/Service Group, Network Administration, Network Security Team (SOX Compliance), IT Governance & Controls, and System Administration (Internal & Managing External Vendors).➡️Direct and manage all technology needs for a diversified company comprised of 1,600 administrative workers, 3,000+ drivers, 134 global locations, with $1B in annual revenues.➡️In partnership with the CIO & CFO, built a corporate IT function that was viewed internally as a business enabler, driving the backend technical performance of other business segments towards meeting corporate growth goals.➡️Held individuals accountable for the full life-cycle of IT projects, supporting the management and health of systems network, addressing chronic issues, and completing infrastructure improvements.➡️Coach, develop, and mentor a team of 5 direct and 5 indirect reports, improving individual performance through 1:1 and group training with the long-term goal of creating future leaders for the organization.➡️Led the organization’s technology response to the COVID-19 onset by moving to a new primary data center and updating data center hardware to support remote work.➡️Led an anti-virus implementation and ensured layers of security seamless implementation to 1200 end points in 30 days; rolled in AI solution that looked at all anti-virus logs and improved reporting.

Promoted to serve as the primary IT Professional for multiple clients by maintaining all aspects of their needs and development including internet, servers, and workstations.➡️Acted as technical liaison with various projects to provide hard technical direction on the development and deployment of new platforms and products.➡️Developed and performed complete overhaul of the entire infrastructure for all divisions of the organization on 2003 Enterprise Servers with planning for migrations to include Exchange, Active Directory, SQL, and VMWare.➡️Served as a point of escalation for a range of general technical and system specific issues as well as the technical lead on systems issues.➡️Developed, built, and maintained Windows Server 2003/2008 and VMWare environment for various markets.

Integrated activities to coordinate network services, helpdesk, and infrastructure functions for the intra and internet site. Monitored server and database processes using resource monitoring tools to ensure optimum system performance.➡️Installed, configured, and maintained backups, managed user rights, storage limits and availability of network storage, and wrote procedures for server administration and access.➡️Completed assessments of server infrastructure and made recommendations to leadership for hardware upgrades, replacements, OS upgrades, best practices, and strategies to reduce future costs.

Recruited to create IT department, manage day-to-day hardware and application systems, develop a new company network that included on-site and remote servers, and provide support to 25+ local and remote staff.➡️Oversaw the configuration of a new company network and installed servers as well as configured and deployed desktop hardware and software into the new network environment.➡️Solely responsible for supporting network, including but not limited to daily backups on servers, server management, software installation, troubleshooting, and more. ➡️Served as Project Manager for First Vision, a new subsidiary of Percs USA; planned, developed, and presented new business opportunity to investors that resulted in the closing of $8M investment deal.

Knoxville, Tn, Us