Phillip Hernandez Email & Phone Number

Tampa, Florida, United States

In this position I am responsible for daily triaging of the help desk, break/fix resolution, employee onboardings and terminations, and Office365 administration. I work with end users in the company to resolve their technology issues. In this position, I work with Microsoft Windows 10 and 11, Windows Server 2019 and 2022, and Okta administration. I am also.

St Louis, Missouri, United States

In this position I answer help desk tickets through Spiceworks cloud based service desk and administer desktop support and desktop IP phone support for city employees. This includes troubleshooting and configuration of all city owned devices. I am responsible for setting up mobile devices, laptops, and PCs for city employees. I am knowledgeable with.

Saint Charles, Missouri

In this position I image all, both new and used, computers for deployment at the St. Charles sites, by using PXE Boot. I am also working with my department to realize our Windows 10 upgrades across 16 sites to Windows 10 version 1803, and have recently taken over Windows 10 monthly patching. I also meet with end users to upgrade their PCs using SCCM.

Saint Louis, Missouri

My duties included helping patrons of the library effectively and easily use any of the over 500 public computers in various library branches, and to access and promote the online digital resources of the Saint Louis Public Library. I provided comprehensive support for any technology related questions presented by patrons of our libraries and I promoted.

Saint Louis, Missouri

My duties included helping customers design and frame art using a variety of different custom mat, frame, and fillet choices. This position required excellent listening and design skills in order to both upsell products to customers while providing constantly changing customized service. I also assembled frames, ordered parts, checked in shipments, general.

Saint Louis, Missouri

My duties included taking care of the elderly and disabled. Tasks included were general housekeeping, personal hygiene, cooking, cleaning, transportation, laundry and generalized healthcare tasks.

Kansas City, Missouri

My duties included checking-in and checking-out of materials at front desk. As a lab attendant, I helped to run the school’s computer lab. At this position, I assisted with computer maintenance, printer maintenance, and helped students with technology issues. This included general technology inquiries, as well as specific help with Photoshop and other.