Phillip Hoffeld Email & Phone Number

Kuwait

Responsibilities include installing, operating, maintaining, and troubleshooting SATCOM systems, ensuring adherence to daily maintenance and security protocols. Coordinating repairs and trouble tickets with SATCOM Maintenance Center in Aberdeen, Maryland. Operating various equipment such as satellite modems, switches, amplifiers, and generators. Managing telecommunications supplies and installing CISCO routers, switches, and VoIP phones. Configuring and testing equipment using CodeMettle/Maxview software and network analyzers. Conducting installation, testing, and maintenance on satellite communication devices including antennas and modems. Utilizing test equipment like Fireberd signal generators and spectrum analyzers. Programming and operating TDMA, FDMA, and DATUM modems. Maintaining inventory records, rack elevations, generator reports and Master Station Logs.Assigned as stand-in Generator Technician for 40, 60, and 80KW Kohler Generators.Additionally, served as Site Manager for MRHN (MARCENT Regional Hub Node) and oversaw operations and schedules at the Technical Control Facility. Acted as a Subject Matter Expert for DATAPATH Tiger Team, performing installations and repairs on antenna systems and Earth Terminals, globally.

Afghanistan, Bahrain

Coordinated the installation, operation, maintenance, troubleshooting, and repair of SATCOM systems including Secure Internet Protocol, Non-secure Internet Protocol Access Point (SNAP) System, Ground Antenna Transmit and Receive (ISA/T2C2/GATR) System, Tampa Microwave, and other associated SATCOM systems. Ensured daily safety and security measures were being followed. Coordinated and conducted training of Field Engineers, Soldiers, Sailors, Marines, and Airmen, as well as unit commanders. Created, implemented, and maintained equipment tracking documents that are still being utilzed. Daily interaction with customers to ensure the highest levels of customer service were being met. Coordinated scheduling of Field Engineers to respective out-sites for maintenance and monitoring of field systems. Performed telephone troubleshooting as needed. Attend weekly customer meetings. Completed and forwarded weekly and daily reports to the country manager.

Afghanistan

• Responsible for coordinating with different earth stations for maintenance and establishment of new VSAT circuits• Responsible for reporting and performing RFI tests.• Responsible for testing of equipment for the new and existing VSAT sites.• Responsible for providing technical support to VSAT installations and commissioning as well as troubleshooting MOD Sites. • Responsible for generating reports for daily activities. • Advanced knowledge of handling different VSAT equipment. • Advanced knowledge of configuration and maintenance of Radyne and Linkway modems. • Advanced Knowledge of VSAT-IP C, Ka, and Ku Band Networks and frequency ranges. • Operated different VSAT equipment and test equipment such as Data Analyzers, Spectrum Analyzers, and Antenna Control Units. • Install configurations; maintain and troubleshoot Radyne 2050E, Linkway and iDirect satellite modems. • Ensured continuous operation and monitoring of Hub and routers link to ensure all sites are up and running through the use of Solar Winds. • Compiled and generated daily reports on bandwidth usage by site.• Associate level knowledge of IP networks. • Configured and maintained routing in VSAT modems.

Bahrain

Plan network installations by studying technical specifications; preparing an installation schematic. Establish voice and data networks by programming features; establishing interfaces and integrations; follow industry standards; activate remote access tools. Verify service by testing and re-programming circuits, equipment, and alarms; identifying and correcting problems; conferring with engineers. Documents network by recording configuration diagrams and programming. Maintain network by troubleshooting and repairing outages; test network back-up procedures; update documentation. Maintain customer rapport by listening to and resolving concerns; answering questions. Maintain safe work environment by following standards and policies. Update job knowledge by participating in educational opportunities; reading technical publications. Enhance department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. Program and install cryptographic devices. Perform function as a Facility Control Officer (FCO) to ensure smooth operation of building generators and air conditioning units as well as building maintenance schedules and duties.

Afghanistan

• Install, operate, maintain, and repair down/up converters, power inverters, 5K and 10K tactical power generators, and ACU(Antenna Control Unit), generally fixed-earth station multichannel satellite communications systems. • In addition, install and program CISCO routers and switches, build Ethernet and coaxial cables, and install VoIP phones. • Configure, align, conduct performance tests through windows-based Maxview/Aperia software. • Direct support and planning of maintenance on satellite communications equipment and associated devices, such as High Power Amplifiers, Line amps, Modems, waveguides, and associated antennas. • Operate test equipment such as the Fireberd 6000/8000 signal generator, Rhode and Schwartz Spectrum Analyzers, power meters, and multimeters. • Supervise and train support maintenance personnel within the tactical communications team. Experience with the programming of TDMA(Time Division Multiple Access) and FDMA(Frequency Division Multiple Access) modems. • Operate the RERN (Regional Emergency Response Network) and JISCC E911 Center. Maintained stock and upkeep of commercial off the shelf (COTS) equipment.

Install, configure, operate, align, conduct performance tests, and perform unit and direct support maintenance on satellite communications equipment and associated devices.Conduct stressed and unstressed network operations. Perform quality control tests on circuits, trunk groups, systems, and ancillary equipment. Install, operate, perform strapping, restrapping, preventive maintenance checks and services and unit level maintenance on communication security devices. Prepare system and equipment related forms and reports. Install tactical satellite antenna equipment. Operate and perform preventive maintenance checks and services on assigned communications equipment and vehicles. Install, operate, and perform preventive maintenance checks and services on power generators.Provide technical assistance to subordinates engaged in the operation and maintenance of satellite communication systems. Identify and report electronic jamming and deception, and apply appropriate electronic countermeasures. Perform complex and multifaceted tasks associated with stressed and unstressed network operations. Supervise and perform alignment, control functions, and direct support maintenance on assigned communications equipment.Ensure backup equipment, spares, and repair parts are available to sustain system operations. Compile system and network statistics for reports.

Fort Riley, Ks

Use principles and techniques of photogrammetry and employ electronic, mechanical, and optical devices to obtain information from imagery. Obtain intelligence by studying and analyzing imagery products. Determine target coordinates for accurate location of imagery analysis findings. Identify enemy weapons, equipment defenses and determine Order of Battle (OB). Analyze military installations and lines of communications (LOC). Conduct Battle Damage Assessment (BDA) analysis. Prepare imagery analysis reports and products.Analyze current intelligence holdings to identify gaps, and subsequent intelligence collection requirements. Consider enemy Order of Battle records in the development of collection tasks and assessment of enemy vulnerabilities and probable courses of action.Assist in the preparation of reports on captured enemy material. Draft periodic and special intelligence reports, plans, and briefings.