Phillip Hopps Email & Phone Number

This is not inclusive of all my duties, just the essential functions of the position. Other duties may be assigned.Maintain a high level of customer service and quality sales presentations. Adhere to company and industry best practices. Keep current on company information and materials. Keep current on and support the company's marketing strategies. Attend and actively participate in all training meetings. Set and review performance goals weekly, monthly and… Show more This is not inclusive of all my duties, just the essential functions of the position. Other duties may be assigned.Maintain a high level of customer service and quality sales presentations. Adhere to company and industry best practices. Keep current on company information and materials. Keep current on and support the company's marketing strategies. Attend and actively participate in all training meetings. Set and review performance goals weekly, monthly and annually. Lead by example in both professional and personal life. Presents oneself as a professional role model. Problem solving.; Helping current cardholders with their credit card issues. Such as balance transfers, fraud calls and payment by phone. Assisting current cardholders with their account balances. And any over the limit information to help the cardholder clear the account activating new card holders. Also, activating new card holders credit cards. Show less

Inputting and verifying client information for the culinary union, this was a temporary assignment.

Ensuring the quick and safe delivery of luggage through the ramp system at McCarran Airport. Handling all and clearing all jams that might occur on all ramp throughways.

In-house and Front Line Sales - The sale of existing inventory and upgrade new inventory to existing customers and new customers.

In-house and Front Line Sales - The sale of existing inventory and upgrade new inventory to existing customers and new customers.

Front Line Sales - Introduce and sell vacation ownership and travel to new clients.

This position is responsible for delivering consistent and accurate sales presentations to guests, achieving defined sales targets, and maintaining a high level of customer satisfaction. Effectively deliver required sales targets. Present sales process consistently and accurately. Maintain a high level of customer service and quality sales presentations. Adhere to company and industry best practices. Keep current on sales information and materials. Keep current on and support the company's… Show more This position is responsible for delivering consistent and accurate sales presentations to guests, achieving defined sales targets, and maintaining a high level of customer satisfaction. Effectively deliver required sales targets. Present sales process consistently and accurately. Maintain a high level of customer service and quality sales presentations. Adhere to company and industry best practices. Keep current on sales information and materials. Keep current on and support the company's marketing strategies. Attend and actively participate in all sales and training meetings. Set and review performance goals weekly, monthly and annually. Lead by example in both professional and personal life. May be responsible for group sales presentations. Knowledge and application of sales techniques such as: building rapport, needs/values selling, negotiating, closing the sale. Presents oneself as a professional role model. Problem solving. Show less

Front Line Sales - Introduce and sell vacation ownership to new clients.

In-house and Front Line Sales - The sale of existing inventory and upgrade new inventory to existing customers and new customers.

Help Desk. Handled incoming calls at the UPS call center. Helped clients install UPS software on their business computers over the telephone. Troubleshoot any discrepancies that the installation might happen, once installation was complete.

Handled computer maintenance and software integration for use by the school. Overseen ten PC labs, which accounted for over 300 computers. Downloaded and maintained the images off the server. Configured client systems to join NT Domain, hardware configuration, have created user accounts in an NT Domain for over 1000 users. Contributed in, the relocation of the Katharine Gibbs School.

Distribute mail to the Tri-state area. Also handles inter-office mail for delivery. Also, experienced in heavy equipment. Such as power jacks and high low lift. An qualify for security scanning, by use of a scanning machine.

Associate Degree, Computer Network Operations

Computer Network Operations/Computer Technical Support Honors, Gold-Key Intern.

Education record