Phillip Hurley Email and Phone Number

Handled all daily theater operations, including ensuring all theaters are cleaned on schedule. Supervise team of 30-50 employees. Troubleshoot and remedy all guest concerns, always with exceptional service in mind. Diffuse volatile situations with disruptive guests and communicate with emergency personnelduring medical emergencies.Sole employee who performs monthly inventory of all saleable and non-saleable items, wrote anddisseminated final inventory reports. Handle all in-theater marketing, including placement of posters and standees as well as any inlobby events. Manned the guest service desk, answering phones while simultaneously addressing guestsconcerns. Perform daily safe counts to ensure accuracy of all funds. Process refunds and handle all necessary monetary transactions. Carry-out closing procedures to secure theater for the night, verifying all guests have exited afterextensive walkthroughs. Order all stock for the theater, ensuring 2 weeks’ worth of product is always on-hand. Coordinate all alcohol deliveries, keeping contact with local vendors, and curating beer selection. Created weekly film schedules as guided by our film department. Kept up with projector maintenance, including filter cleaning/changes, bulb changes, contentingestion/deletion. Ensured all closed caption devices are operational and up to ADA standards. Worked with clients to set up private events or theater buyouts, ensuring they have a seamlessexperience. Certified food safety manager under the conference for food protection standards through June2026