Phillip Ionadi Email and Phone Number

 Provided exceptional service to clients regarding Ministry issues such as Driver Medical Suspensions, Commercial Licensing, Beginner Driver Education, Driving School Applications and DriveTest matters. Dealt with clients on phone as well as in-person on a regular basis. Acted as a Liaison between departments to address letters to Ministers and Directors. Assisted clients with elements of the Business Names Act, Business corporations Act, Highway Traffic Act and other… Show more  Provided exceptional service to clients regarding Ministry issues such as Driver Medical Suspensions, Commercial Licensing, Beginner Driver Education, Driving School Applications and DriveTest matters. Dealt with clients on phone as well as in-person on a regular basis. Acted as a Liaison between departments to address letters to Ministers and Directors. Assisted clients with elements of the Business Names Act, Business corporations Act, Highway Traffic Act and other legislation. Utilized Microsoft Office Products such as Word, PowerPoint, Outlook and Excel to create letters, emails and documents as well as working with diverse, department specific, databases. Participated in monthly meetings to provide input on existing procedures and policies as well as recommending improvements as to allow for better customer service and productivity. Maintained a strict adherence to the Freedom of Information & Privacy Act. Created correspondence to inform clients of changes to requirements and legislation as well as responding to letters on behalf of Directors. Acted as coordinator for United Way /Federated Health fundraisers as well as holiday functions. Show less

Administer regulatory issues, process applications, create licences, schedule audits, create audit reports, in regards to driving schools in Ontario