Direct the operations of the National Online Division composed of the National Online Campus, Graduate Studies Campus, and National Partnerships including Customized Training Solutions.Key highlights include:•National Online campus to earn Kristi Waite Campus of Distinction Award (2016)•Graduate Studies campus to 235% Y/Y enrollment growth during 2020 calendar year•Earned Mission Excellence Awards in Fall 2020 and Spring 2021•In FY17, generated 15.4% Y/Y Enrollment… Show more Direct the operations of the National Online Division composed of the National Online Campus, Graduate Studies Campus, and National Partnerships including Customized Training Solutions.Key highlights include:•National Online campus to earn Kristi Waite Campus of Distinction Award (2016)•Graduate Studies campus to 235% Y/Y enrollment growth during 2020 calendar year•Earned Mission Excellence Awards in Fall 2020 and Spring 2021•In FY17, generated 15.4% Y/Y Enrollment growth for National Online Campus compared to College Total Enrollment growth of 3.9% Y/Y•Led Admissions to generate Y/Y start growth 17 of 19 quarters while leading campus to produce 8 consecutive quarters of Y/Y improvement in quarterly retention including the best retention rate in the history of National Online Campus (winter 2018) Show less

•Member of the Student Affairs Leadership team with oversight of key retention programs and lead the college in increasing retention and graduation rates at both strategic and operational levels. The team completed Continuous Improvement training by Underwriters Laboratories and resulted in a set of initiatives focused on creating operational efficiencies, increased employee accountability, and integration of several new processes under a One Stop Student Support Model (OSSSM)• Leader of… Show more •Member of the Student Affairs Leadership team with oversight of key retention programs and lead the college in increasing retention and graduation rates at both strategic and operational levels. The team completed Continuous Improvement training by Underwriters Laboratories and resulted in a set of initiatives focused on creating operational efficiencies, increased employee accountability, and integration of several new processes under a One Stop Student Support Model (OSSSM)• Leader of efforts to improve quarterly retention rate Y/Y for National Online campus 7 of 8 quarters including the creation of automated outreach communication system and implementation of outreach management tools Show less

• Responsible for all divisions of the Campus: budgets, cost control, building, maintenance, student services, marketing and admissions, academic leadership for local Campus, and participation in community organizations.•Provided vision and leadership to grow campus from 533 students to 826 during the first two years through improving start growth and increasing student retention.•Developed, managed, and lead a customized training solution for Knowledge Universe partner which has grown… Show more • Responsible for all divisions of the Campus: budgets, cost control, building, maintenance, student services, marketing and admissions, academic leadership for local Campus, and participation in community organizations.•Provided vision and leadership to grow campus from 533 students to 826 during the first two years through improving start growth and increasing student retention.•Developed, managed, and lead a customized training solution for Knowledge Universe partner which has grown to over 750 students in 12-months generating over $1.6MM in annual revenue•Grew EBIT margin from 34.7% to 48.8% while driving enrollment growth during the first two years, currently maintaining 41.2% EBIT margin.•Successful leadership for migration to and from two-Director of Admissions model, two Academic Dean Model, and two Manager of Student Finance model to leverage campus growth.•Successful creation and implementation of the Academic Advisor model and Campus Registrar department resulting in increased student persistence and audit results.•Provided leadership and development to campus personnel resulting in 14 internal promotions within the college system during the past three years.•Campus earned multiple awards including Excellence in Student Service (2008), Excellence in Academics (2009), Excellence in Financial Aid (2009), and Admissions Swagger Award (2012 and 2013).•Outward face of the College in civic meetings and events, fundraisers, strategic business partnerships, and the media.•Owner for the Lake Elmo/Woodbury campus Emerging Leaders program. The purpose was to create a formal succession plan, increase business acumen for high potential leaders, retain key personnel, demonstrate the company’s commitment to employee development, and increase employee satisfaction. Personally, developed the curriculum and brought in guest business leaders from various organizations to raise the caliber of the company leaders. Show less

•Managed and provided leadership to Student Services team including Student Services Coordinators, Schedulers, Diversity Enhancement Coordinator, IT Specialist, Administrative Professionals, and Career Services Advisor.•Worked collaboratively with Dean of Faculty, Director of Admissions, Director of Financial Services, and Campus Director to successfully manage campus of 900 students.•Responsible for key operational and student metrics including student retention, average student credit… Show more •Managed and provided leadership to Student Services team including Student Services Coordinators, Schedulers, Diversity Enhancement Coordinator, IT Specialist, Administrative Professionals, and Career Services Advisor.•Worked collaboratively with Dean of Faculty, Director of Admissions, Director of Financial Services, and Campus Director to successfully manage campus of 900 students.•Responsible for key operational and student metrics including student retention, average student credit load, residential class offerings, and class size, recruitment and retention of diverse student populations, academic file completion and processing, graduate placement, and average starting salary.•Improved student quarterly retention from 79.2% to 83.3% through restructuring department responsibilities and implementing streamlined processes to improve overall student satisfaction and learning.•Improved average credit load from 10.9 to 11.42 resulting in stronger EBITA contributions, improved student persistence, and larger average class size. Show less

•Provided direct student support to 350+ students to improve quarterly student persistence to 87%.•Taught Success Strategies Course (E150) to all freshmen students.•Created standard operating procedures for student outreach, monitoring, and intervention.•Created weekly and quarterly retention report that was ultimately adopted system wide.

•Leveraged motivational skills to move students from thinking to doing to attract, enroll, and set the stage for the retention of career-focused students•Exceeded individual enrollment goals for three consecutive terms with final term enrollments of 42 on a goal of 25 while maintaining a 1st quarter retention rate above 90%