Phillip Kemp Email & Phone Number

Conifer, Colorado, United States

Denver, Colorado, United States

Class A CDL, doubles endorsed, linehaul team driver.

Colorado

Contractor for Kaiser Permanente IT – Built, configured, deployed end user PCs and supported clients.

Conifer, Co

Supervised and maintained daily operations and customer service of tech support center and associate technicians. Performed technical troubleshooting, system diagnostics, repairs and upgrades as needed for clients. Set up computers, installed software and configured mobile devices. Lead sales of technology services, promotions and products. Excelled at customer service in solving client's technology problems through offering complete solutions.

Sequim, Wa

Fulfilled various roles over the years in customer service, sales, account receivable actions, daily routines, end of day task, yard maintenance, support of small office workstations and computer network, performing data and security camera system backups, updating website data, creating and updating documents in Publisher, Word, Excel.

Port Angeles, Washington

Began as delivery driver and then promoted to a Manager after ten months. Supervised restaurant team to ensure all required task, duties, problem solving were being met in order to provide successful customer service and business operations. Performed quality control of product before sending to customer. Responsible for accounting daily tills, invoice reconciliation, generation of reports and securing of cash deposits.

Port Angeles, Washington

Configured, supported, maintained, upgraded, troubleshot company and customer computers, networks, and servers on a when needed basis. Installed cabling, patch panel and outlets for Ethernet network, installed rack mounted server, switch, firewall, connected cabling and helped configure network hardware and servers.

Whatcom County, Wa

Performed installation of wiring, equipment and activation of services for Comcast High Speed Internet, Digital Voice, and Cable TV service. Wiring included install of drops from service tap, grounding to power, install outlets for Coax CATV, phone including alarm system back feeds, and Cat5e. Set up digital voice equipment, digital TV boxes including HD, cable modems with Internet service and home networking with Mac and Windows. Setup of Email, Voice Mail, Parental Controls. Porting of telephone numbers from Qwest and Verizon to work with Comcast network. Educated and answered customer questions on services. Had to prioritize jobs and manage time to meet scheduled time frames. Completed daily paper work and billing.

Bachelor Of Science (B.S.), Information Technology - Security Emphasis

Completed courses establishing a fundamental understanding of Python, Java, MySQL, HTML5, CSS3 and Management of Information Systems.

Associate Of Arts (A.A.), Information Technology

Completed Information Technology classes ranging from Office applications, Web Creation/HTML, CAD, Windows & Linux operating systems.