• Responsible for territories of Peru, Chile, Argentina, Uruguay and Paraguay.• Performs, review and update Business Plan, monitors and veil for the accomplishment of strategies defined to reach goals.• Performs and review P&L, Sales Forecast, Order Forecast, Cash Flows, Statements of Income and Audited Balance Sheet.• Attends monthly meeting with Clark Americas HQ for reporting and reviewing actual states numbers, reports and projections.• Participate in monthly Video Conference of Global HQ with Chairman and CEOs from all affiliates presents worldwide. Present and report monthly statements and projections.• Take part in the process of evaluation for possible new products and prototypes to decide if launch it to the market.• Monitors and veil for of Clark’s policies and standard that each dealer need to accomplish as Sales Goals, Quality Service, Warranty, Marketing, Image, Co-Advertising, Process and Procedures.• Evaluate dealer performance.

• Responsible for territories of Argentina, Venezuela, Ecuador, Colombia, Peru, Paraguay, Uruguay and Chile.• Performs Market Analysis, define Sales Plan and Strategies, Pricing and Marketing Plan.• Advise and support Clark International to define payment terms for each country of the region under Factory standards, economic situation, political stability and risk classification from each country.• Advises and support dealers on important sales and also when is participating in Bids.• Participates and support in international fairs, on both, in direct participation of Clark Material Handling and also on local fairs of Dealer participation.• Perform reports and present it to Americas HQ and Global HQ.• Implement Growth Strategy

VTR GLOBALCOM S.A. PROJECT• Take control, service model and Accenture business model implementation.• Implementation of Registering time tool and Management Requirements.• Measurements Plan, definition of metrics and KPIs. Ensures for the accomplishment of the Service Level Agreement (SLAs).• Responsible for the infrastructure and logistic of the contract. TELEFÓNICA CHILE S.A. PROJECT• Management tools implementation for the Outsourcing Contract (SWF) and generation of respective reports. Definition of Metrics, process of negotiation and agreement with customer.• Collect, consolidate and analyze data for measurement of service quality. Ensures for the accomplishment of the Service Level Agreement (SLAs).• Service and Business model Implementation for operation between Customer and SWF. • Participate in the team for the process of certification CMMI level 3.• Responsible for Reporting and presentation to QPI (Latin America Central Team for Quality Process Improvement of Outsourcing Projects) of internal indicators of the contract.ATIS EMPRESAS CTC S.A. PROJECT• Construction and developed for the new system of modules Customer Care (MAC), Invoicing Systems, Business Catalog and Management Projects. • Impact analysis for new functionalities of the system in the Organization and end users. • Test plan elaboration and coordination of users test. • Confection of Training material, User manuals, case studies and record evaluation. • Training Preparation, Planning, Coordination and Logistic.DAVINCI - TELEFÓNICA MANQUEHUENET PROJECT• Siebel Configuration and Implementation.• Participate in the process of reengineering and restructuration in ManquehueNet for implementation of the new system Siebel. • Definition and redesign of process, Commercial Procedures and Customer Care Procedures impacted by new functionalities of module CRM (Customer Relationship Management) of Siebel. • Training and support of commercial agencies.

• Transformation of Industrial dry oven from oil to natural gas.• Project Preparation and Evaluation – New Lithographic production line Implementation.• Design and Implementation of Remuneration Incentives Program for production staff.