Phillip Mcdowell Email & Phone Number

Irving, Tx, Us

Epic PB Claims implementation and support

Buffalo, New York, Us

Us

• Research new optimization requests for the EPIC Professional Billing• Document all build details and estimate the work effort• Frequent contact with front operations Directors and Managers to review optimization requests • Respond to training/issue questions from operations Directors and Managers• Liaison between the business offices of CHI and the EPIC revenue cycle analysts• Respond to technical questions from build analysts in a mentor/training role• Issue research and build in the Epic Resolute PB module in both PB Admin and PB Claims

New Orleans, Louisiana, Us

Epic Revenue Cycle Application Coordinator – primarily responsible for tasks assigned to the planning, development, deployment, training, post-implementation support, product design, and testing cycles of the Epic Revenue Cycle application.Serves as a liaison and internal consultant between Epic and the Revenue Cycle Readiness owners and staff assisting in end-user training, Go-Live site support, and post-live optimization to facilitate 100% clinical and business office adoption of an electronic health record at a major healthcare system in Southeast Louisiana, which includes eight hospitals and over 35 health centers.Holds EPIC certification in Resolute Professional Billing; Single Billing Office, and Benefits Engine applications.Serves as the integrated owner of the Payor/Plan, as well as the Benefits Engine – works closely with the Cadence and Orders team to crosswalk legacy information to Epic for the proper build and workflow for all referrals, and pre-authorizations.Primary team roles include Insurance Follow-Up and specialty billing scenarios workflows and maintenance, while playing an integral role and backup support for Charging, Claims, Payment Posting, and Reporting Workbench.Works closely with the Prelude, Cadence, and Ambulatory teams for integrated build and optimal testing workflows.Was heavily involved in gathering information and documents of legacy systems and current state clinic workflows; participated and lead validation, and reengineering sessions.Documented current state clinic processes using LEAN Value Stream Mapping initiatives and techniques.Participated in, as well as helped facilitate, CAP sessions (Change Acceptance Process), gaining valuable tools and resources from GE Healthcare consultants. Developed future state process design and assisted in modifying and improving clinic processes, as well as performing integrated Epic system and legacy system interface testing through various phases of implementation

New Orleans, Louisiana, Us

Worked with system recruiters to coordinate registration, staffing, and supplies for all networking and recruitment events. Assisted in the planning and implementation of system-wide employee rewards and recognition eventsWorked with the Talent Acquisition team to host career fairs, open houses, and interview nights for several departments throughout the organization. Assisted HR Marketing team with paper and online marketing and advertising for open positions across the organizationFacilitated New Employee Orientation (responsibilities included coordinating efforts with our Organizational Development & Training department, IS, and Security Administration for the onboarding of new employees on a weekly basis). Worked with nurse and leadership recruiters to schedule and coordinate interviews for various levels of candidates.Performed basic recruiter responsibilities, such as the daily use of our HRIS applicant tracking system to screen qualified candidates and also leveraged Internet Job Boards.Facilitated onboarding and the processing of new employees: new hire paperwork, employee health requirements

Mclean, Va, Us

Organized, confirmed, and processed all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Communicated with Sales, Meeting Planners and Managers to satisfy all parties with their onsite events. Handled guest complaints or other special requests in a timely and sufficient manner.Secured payment, verified and adjusted billing, made product orders, paid invoices, and assisted with other administrative duties as needed.Successfully and simultaneously worked a 40 hour work week and went to school full-time