Service Delivery Coordinator
Current
Oct 2024 - Present
AeroLeads people directory · profile
Phillip Mitchell Email & Phone Number
Service Delivery Coordinator
at
Apex Systems
1 work email found
@netflix.com
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 86%
Current company
Role
Service Delivery Coordinator
Location
Salt Lake City, Utah, United States
Who is Phillip Mitchell? Overview
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Quick answer
Phillip Mitchell is listed as Service Delivery Coordinator at Apex Systems, based in Salt Lake City, Utah, United States. AeroLeads shows a work email signal at netflix.com and a matched LinkedIn profile for Phillip Mitchell.
Phillip Mitchell previously worked as Client Software Specialist at Employee Navigator and Technical Support Analyst at Netflix. Phillip Mitchell studied at Tuacahn High School.
Company email context
Email format at Apex Systems
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{first_initial}{last}@netflix.com
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AeroLeads found 1 current-domain work email signal for Phillip Mitchell. Compare company email patterns before reaching out.
Profile bio
About Phillip Mitchell
Phillip Mitchell is a Service Delivery Coordinator at Apex Systems.
Current workplace
Phillip Mitchell's current company
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10 roles
Phillip Mitchell work experience
A career timeline built from the work history available for this profile.
Client Software Specialist
Assisted Insurance Brokers utilizing our software to build Health Insurance and HR Benefits for a variety of different businesses. Diagnosed issues a user is running into and tracked issues within Zendesk. Watched for trends in issues and reported behaviors within Zendesk and escalated to appropriate teams when needed. The need for ongoing communication.
Jan 2023 - Oct 2023
Technical Support Analyst
- Investigate complex technical issues impacting the Netflix service using a suite of tools, document findings and provide recommendations supported by data. Optimize efficiency and minimize customer impact through.
- Served as Point of Contact for Netflix Content related escalations from our external Global Support Network and internal Stakeholders.
- In depth research into Subtitle and Audio Language Availability, FCC and ADA Compliance requests, Title Availability issues.
- Investigate and research trending issues in the Netflix streaming platform for over 220 million subscribers.
- Efficiently prioritize work by assessing the scope/scale/experience of issues.
- Handled real-time outages occurring regionally or globally. This included streaming outages, system tools outages, VOIP outages and notifying stakeholders.
Oct 2017 - Jun 2022
Customer Support Representative
Diagnose and resolve Customer concerns ranging from Account Maintenance, Billing Issues, Device Troubleshooting while exceeding performance expectations.
Mar 2017 - Oct 2017
Recruitment Specialist
Recruited new employees to work remotely in a Technical Support capacity for Apple. Ensured prospective candidates met the required technical and communication skills to be successful in the position.
May 2016 - Feb 2017
Subject Matter Expert – Xbox
Educated agents with where to find the information they are looking for when on difficult calls.Worked closely with assigned supervisor to ensure all client needs were met while maintaining internal performance metrics.
Jul 2013 - May 2016
Team Lead
Highest sales record: February 2004, March 2004, May 2004 (Hoyt Highfill & Associates) Highest performing sales team: July 2006, August 2006 (Hoyt Highfill & Associates)Work experience
Jul 2013 - Dec 2014
Reservations Agent
Worked extremely well within a team to meet sales goals.Easily learned and implemented new software and standards to bring an overall better customer experience.
Oct 2008 - Jul 2010
Customer Service Representative
Delivering exceptional customer service and making the client my number one priority.Successful in both conflict resolution and up selling.
Aug 2007 - Sep 2008
Sales Representative
Experience in both sales and management for one of the largest furniture liquidation companies.Exceptional commission based sales record for over four years.
Feb 2002 - Jul 2007
1 education record
Phillip Mitchell education
-
Tuacahn High School
FAQ
Frequently asked questions about Phillip Mitchell
Quick answers generated from the profile data available on this page.
What company does Phillip Mitchell work for?
Phillip Mitchell works for Apex Systems.
What is Phillip Mitchell's role at Apex Systems?
Phillip Mitchell is listed as Service Delivery Coordinator at Apex Systems.
What is Phillip Mitchell's email address?
AeroLeads has found 1 work email signal at @netflix.com for Phillip Mitchell at Apex Systems.
Where is Phillip Mitchell based?
Phillip Mitchell is based in Salt Lake City, Utah, United States while working with Apex Systems.
What companies has Phillip Mitchell worked for?
Phillip Mitchell has worked for Apex Systems, Employee Navigator, Netflix, Teleperformance, and Ihg Hotels & Resorts.
How can I contact Phillip Mitchell?
You can use AeroLeads to view verified contact signals for Phillip Mitchell at Apex Systems, including work email, phone, and LinkedIn data when available.
What schools did Phillip Mitchell attend?
Phillip Mitchell studied at Tuacahn High School.
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