Support OEM customers in the Rochester, NY territory with the their Passive and Electromechanical component needs. Customer support through Engineer New Product Design, to supply chain and logistical programs to help our customers maintain or improve their cash flow, material cost, production processes and end customer satisfaction. We help our customers achieve their goals to win more bids, improve lead times and reduce administration and labor costs.

As the Operations Manager I was the leader of a behaviorally based safety program with zero OSHA recordables for 2 years. I was responsible for training, managing employee development for 15 full time employees and 5 temporary employees in two separate locations. I was relied on for support and management of projects for a team generating $7+ million in revenue, read Profit and Loss statements, isolate areas in need of improvement and implement plans to control costs and ensure profitability. I was also responsible for the inter-branch transfer and logistics of sharing rental items with over 60 other branches in the country. I was also in charge of the maintenance of a fleet of over 20 pieces of rolling stock, including 6 tractor trailers and responsible for processing daily DOT paperwork. I was in charge of maintaining the maintenance and inventory controls of 600+ assets valued up to $150k each, as well as 2000+ items in a territory of over 175k square miles in the US and Canada. Sales responsibilities: I was a key player on a team that grew our business from a 4 million dollar operation to a 7 million dollar operation while maintaining the same staff levels. I maintained profitability through increases in efficiencies, diversification in training, a keen eye for detail, a strict focus on safety and a structured communication program. Quoting and calling on customers, attending prebid meetings, generating leads, prospecting, qualifying and marketing. I was involved in follwing up with customers to ensure excellent customer service and relationships.Top Gun Team Member, 2007-2008Smith Driving System Certified, 2007Various Safety Certifications including Confined Space, Forklift and OSHA 10 HourTrain the Trainer Certified, 2009

I was responsible for maintaining scheduling, product and cash controls, organize and enter payroll and employee information, support and manage business operations, daily accounting and still interfacing with customers. I was in charge of implementing sales and marketing programs and maintaining a sparkling physical and market image for the retail locations. I was successful in accomplishing the goals of building relationships with lifetime customers and providing outstanding customer service. I was also responsible for dealing with and rectification of customer complaints and suggestions. I was a key part of implementing market survey programs and implementing new safety programs.I was relied upon to be the "traveling manager" to fill the voids as directed by the territory manager. I successfully adapted to different staffs, different clientele and different floor plans to optimize retail sales. I was successful in consolidating a struggling market from 6 locations, grossing approximately 4 million dollars to 3 locations, grossing the same revenue through developing consistency of market branding and customer expectations.CORE Management Certified, ExxonMobil, 2006