Phillip Offermann Email & Phone Number

Neumünster, SH, DE

Neumünster, Schleswig-Holstein, Germany

• Implementation and optimization of new and existing processes to create an efficient and successful environment
• Project management
• Project based process optimization and implementation (NSO and store refurbishments, MPOS, Endless Aisle, BOSS)
• Managing expenses and exceeding sales and key metric targets
• Development and implementation of action plans to minimize shrink and improve store compliance
• Maintaining a safe working environment for customers & employees

Hannover

• Recognize customers' different experiences and levels of knowledge in dealing with Apple technology in order to offer them customized support in the implementation of their projects and activities through Apple.
• Inspiring customers about the latest trends, products and technologies
• Developing a motivating learning environment by designing creative activities and events about music, photography, art or gaming to connect customers' interests with the Apple ecosystem
• Presentation of Sessions (customer activities offered by Apple) to demonstrate how Apple technology brings personal interests or hobbies to life, thereby creating enthusiasm for Apple products and services in attendees
• Sharing of personal experiences through testimonials and storytelling to help session attendees understand the full potential of Apple products and services
• Mentored and coached my own work colleagues to convey the vision for Apple's creative themes, products and services

Hannover

• Ensuring an unforgettable shopping and service experience for our customers
• First class customer care and providing customers with complete customized solutions
• Execute fast and accurate sales and service transactions, including cash and non-cash payments
• Fast response to customer requests and courteous advice to customers in the sales area
• Identification of business customers
• Support in opening and closing processes of the store

Oldendorf

• Machine operator of the Unipac 2080 tube filling line
• Filling of liquid, semi-solid and powdery cosmetic products
• Packaging by hand
• Quality control
• Working on the basis of order papers according to work instructions and regulations according to GMP
• Operating the "Baan" merchandise management program

Bachelor Of Arts (Hons.), Audio Production, Upper Second Class (2.1)

• Industry Perspectives and Issues • Marketing, Promotion & Publicity • History (subject-specific historical development) • Copyright &.

Sae Audio Engineering Diploma, Audio Engineering, 2,1

• Signal flow • Audio editing • Sequencing • Acoustics • Electroacoustic • Analogue and digital audio technology • Effects • Microphone.