Lead the vendor management team as a Senior Program Manager. Work closely with primary vendor Wavelo for account provisioning, account and order management. Oversee QBR reporting and planning for vendor accounts as well as on time delivery of service deliverables. -Led Wavelo vendor launch of Boost Infinite service -Assist in road-map planning for coming service plans as well as provisioning service enhancements and expansion -Lead communication across multiple development and engineering teams within Dish Wireless for vendor deliverables

Lead project manager for the Managed Services team, working with customers across a variety of fields including government, defense, financial, information technology, and healthcare. Worked closely alongside VSO executive team to guide and develop managed service offering. Consulted with sales teams to develop and present enterprise IT solutions for customer needs and use cases. Served as point of contact for all managed service customer on-site engagements for professional services projects. -On-boarded and progressed multi-million dollar customer contract to steady state monitoring and alerting managed services -Led contract negotiations for multiple customers expanding their current service contract -Led patching team assisting customers with systems patch compliance, including zero-day and other security baseline patches

Built client relationships with VMware's Premier Healthcare customers, including UCLA Health, Texas Health Resources, Horizon Blue Cross Blue Shield and Children’s Hospital of Philadelphia. Partnered with Sales teams, Engineering, and other resources across the organization to deliver superior project management and tracking, as well as various other support services.

Frontline support engineer, maintaining open line of communication with customers until issue resolved. Applied in-depth knowledge to deliver System Operations support and troubleshot complex technical issues for VMware Products. Prioritized keeping customers secure with up-to-date patches while partnering across engineering teams.

Financial advisor working with clients to help plan for retirement. Specialized in financial planning and asset management. Primarily work with school districts, district administrations, teachers and support staff. Managed school district assets totaling over $45 million.

Independent Insurance Representative, focused on life insurance, helping clients achieve personal financial goals, namely retirement and long term care planning. Worked with clients to develop timelines for their financial obligations and goals, as well as to prepare for events after their passing, such as estate and final expense planning.

Assisted agent in building and managing client base, with special attention to the property and liability insurance needs of clients. Also helped new and existing clients establish life insurance plans to protect both long and short term needs. Achieved regional and state sales records: State Farm Chairman’s Circle, State Farm SVP Club, and State Farm Agent’s Travel during my tenure within the agency.