Principal Tech Support Engineer
Autonomy Message Manager support. Previously CA Message Manger support. Previously CA Message Development Manager. Previously Ilumin Assentor Development Manager. Same product; acquired by 3 companies in sequence.Remote troubleshooting of customer Mail Archiving and eDiscovery solutions for a product distributed on 1 to N nodes. Microsoft SQL Server, IIS, SMTP, Active Directory, RFC-821, Microsoft Exchange, Lotus Domino.