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@lego.com
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Phillip Reiss is listed as Team Leader at LEGO Group, a company with 10967 employees, based in Slough, England, United Kingdom. AeroLeads shows a work email signal at lego.com and a matched LinkedIn profile for Phillip Reiss.
Phillip Reiss previously worked as Consumer Services Business Operations Team Leader at Lego Group and Lead Operations Analyst at Vodafone Uk. Phillip Reiss studied at Queensmead School.
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AeroLeads found 1 current-domain work email signal for Phillip Reiss. Compare company email patterns before reaching out.
Experienced Service Team Lead with a demonstrated history of working in the contact centre industry. Skilled in Operations Management, Microsoft Office, People Management, Stakeholder Management & Recruitment.
Listed skills include Call Center, Customer Experience, Customer Retention, Leadership, and 44 others.
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A career timeline built from the work history available for this profile.
My duties include:Managing a team of Multi Lingual Consumer Service AdvisorsKey Stakeholder managementManaging the Recruitment process and Assessment of new candidates Weekly, Monthly and Annual reportingCoaching for continuous improvement
Newbury
My duties included:Managing real-time call handling performance across all Vodafone Contact centres. Focusing specifically on the delivery of FTE (resource) and targeted call handling times. Escalating call taking capacity issues when agreed performance parameters are exceeded, Delivering full adherence to key process documentation with key triggers and.
Staines-Upon-Thames
My duties included:Managing Travel Insurance Team of Service Advisors and Claims AssessorsWorking within Regulatory requirements of FSADealing with Complaint EscalationsTravel Insurance Claims assessment and auditingKey Stakeholder managementQMS proficientWeekly, Monthly and Annual reportingPlanning and Rota managementCoaching for continuous.
Rayners Lane
My duties included:Managing workload for Q+P Team in Rayners Lane & Kuala LumparCollating and Reporting on Telebetting Performance (Retail and Contact Centre)Providing feedback to Team Leaders, Managers and Senior ManagementHighlighting key development areas for department
Watford, United Kingdom
My duties included:Invoice recordingSetting up Customer DatabaseCustomer account management and call handlingMarketing franchise opportunities and business developmentStock control and orderingStaff coaching and trainingHealth & Safety briefings to staff regarding Chemical usage
Park Royal
My duties as CRC Team Leader included:Managing the Scheduling and Admin team (7 Direct reports)Representing CRC in Corporate Induction (Guinness Brand Dip)Updating Departmental performance weeklyEquipment ordering and payroll processingTaking Inbound customer calls when required
Rayners Lane
Contacted by Ladbrokes to return as Team Leader in build up to World Cup 2010 - Currently working as Quality & Performance Team Leader, duties including:Managing workload for Q+P Team in Rayners Lane & Kuala LumparCollating and Reporting on Telebetting Performance (Retail and Contact Centre)I worked as a Team Leader from Jan 2002 - May 2007, duties.
Other employees you can reach at lego.com. View company contacts for 10967 employees →
Cesar Diaz
Colleague at Lego Group
Guadalupe, Nuevo León, Mexico, Mexico
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ZL
Zac Lopez
Colleague at Lego Group
Singapore, Singapore
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LT
Laura Thomas
Colleague at Lego Group
London Area, United Kingdom, United Kingdom
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HH
Henk Hoogstrate
Colleague at Lego Group
Arnhem, Gelderland, Netherlands, Netherlands
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VK
Ventsislav Karov
Colleague at Lego Group
Prague, Czechia, Czech Republic
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MV
Marvin Völger
Colleague at Lego Group
Darmstadt, Hesse, Germany, Germany
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SV
Stephanie Vossen
Colleague at Lego Group
Enfield, Connecticut, United States, United States
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JE
Jesper Ellemose Jensen
Colleague at Lego Group
Region Of Southern Denmark, Denmark, Denmark
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ER
Elena Rocha
Colleague at Lego Group
Mexico, Mexico
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RG
Raul Gonzalez Cantu
Colleague at Lego Group
San Nicolás De Los Garza, Nuevo León, Mexico, Mexico
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NVQ Level 2 in Team Leadership. Modules covered entailed: Health & Safety, Issues of discrimination & harassment, organisational.
at Grade C or above
Quick answers generated from the profile data available on this page.
Phillip Reiss works for LEGO Group.
Phillip Reiss is listed as Team Leader at LEGO Group.
AeroLeads has found 1 work email signal at @lego.com for Phillip Reiss at LEGO Group.
Phillip Reiss is based in Slough, England, United Kingdom while working with LEGO Group.
Phillip Reiss has worked for Lego Group, Vodafone Uk, Bupa, Ladbrokes, and Valet Uk Ltd.
Phillip Reiss's colleagues at LEGO Group include Cesar Diaz, Zac Lopez, Laura Thomas, Henk Hoogstrate, and Ventsislav Karov.
You can use AeroLeads to view verified contact signals for Phillip Reiss at LEGO Group, including work email, phone, and LinkedIn data when available.
Phillip Reiss studied at Queensmead School.
Phillip Reiss is listed with skills including Call Center, Customer Experience, Customer Retention, Leadership, Team Management, Team Leadership, E Commerce, and Training.
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