Phillip Ritchie Email & Phone Number

San Antonio, Texas

Provide in home Physical Therapy services for individuals with a variety of medical conditions to include orthopedics, neurology.

San Antonio And South Texas Area

• Grew and strengthened current customer relationships• Strategically built and maintained internal and external client relationships• Manage new sales and reduce client attrition in the Central and South Texas Region• Effectively Managed 10 Sales Representatives 5 Account Sales Representatives 3 Account Executives 2 Account Managers• Lead, Coach and develop Sales Staff• Collaborated directly with Senior Leadership to Develop Sales Strategies in assigned territory to ensure profitable growth and customer satisfaction• Implement Sales projects strategies and marketing programs• Sales force and Sales Portal software, Miller Heieman Strategic Selling

San Antonio,Lousiana, Gulf Coast

Managed $150m Health Plan and third party Payer customer portfolio, including key regional and local Health Plans, networks and physician organizations. Contract Negotiations• Develop senior-level relationships within assigned territory• Negotiate new agreements and renewals, with a focus on improving the overall revenue and profitability of the relationships • Manage all aspects supporting contractual relationships• Develop and implement Marketing Strategies with Key and targeted customers• Develop and deliver professional presentations for Senior Level Health Plan Executives• Negotiate reimbursement and promote coverage for new testing technologies• Support Company physician sales organization, consisting of 5 district sales managers and 53 sales and service representatives, through education of contract details, and the development and execution of contract growth strategies • Manage and support Sales Representatives in the field via mentoring, coaching,training and riding with them to ensure effective sales message is sent to providers• Sell Company’s product offerings such as Disease Management tools, IT products and management of medical costs through collaborative programs into existing customer.

San Antonio, Texas Area

Physician Sales • Feb. ‘00- 2004: Role changed from New Account Sales to Account Representative. Successfully managed base business totaling $5.2 million. Maintained and increased business via marketing and test sales while achieving a $6,500 monthly new sales quota. Duties include in-servicing physicians and office staff on quarterly marketing initiatives, new diagnostic tests available as well as any changes in protocol involving testing. Successfully met/exceeded sales quota all quarters of employment and developed good working relationships with key decision makers including Physicians, Office Managers and their staff• Sept. ‘98-Feb. ‘00: Responsible for meeting new sales quota of $6,500 per month. Primary responsibility was to obtain new business in the physician market in S.A. Effectively maintained an account base totaling up to $1.2 million to include servicing the accounts and taking care of any problems or concerns with the testing services.• Installed and trained clients on Quest Diagnostics IT product offerings.• Selected as “Coach” for my region to train and mentor new reps hired.

New Braunfels, Southeast Texas

SubAcute Rehab• Successful hiring/management of four Rehab Departments with 21 full-time clinicians and administrative help as well as Physicians acting as our Medical Directors in the Long Term Care Setting.• Effectively managed key relationships with hospital therapists, physicians, key hospital staff, Health Plan providers, rehab suppliers and other key referral sources; as well as maintaining positive customer/client relationship by active involvement in patient/family issues.• Worked with Clinical staff to develop and implement new employee orientation and ongoing staff development programs; ensuring in-services are conducted as required.• Successfully monitored the financial performance of facilities with combined monthly revenue of $120-150K to include: achieving/maintaining revenue, margin census and productivity objectives by management of expected gross profit margins; monthly and quarterly reports.• Increased revenue by successful Census Development/Marketing Rehab services to physicians, social workers and discharge planners

Ba

Associate Of Applied Science, Physical Therapy

Activities and Societies: Who's Who, Phi Theta Kappa, Dean's List