- Created management training program to guide department managers in their career & personal growth and develop future leaders in the company so they would be ready to step into leadership roles. The training program included weekly lunch sessions to discuss leadership techniques, retail presentation strategies, and personal growth. Through the trainings we created a common language among the managerial team that allowed them to grow personally and professionally, and encouraged growth among their employees.- Implemented a perpetual inventory system that improved ordering efficiency, cut product losses by 37% in perishable categories, and provided accurate costing information.- Coordinated a new receiving system to develop accurate costing and inventory reporting.- Implemented auto-ordering system that enabled managers to place accurate orders in 40% of the time and lower the number of out of stock items by 63%, while bringing down the on-hand inventory by 17%.- Developed company's first employee survey to gauge employee sentiment and engagement. Results led to improved employee communication and employee benefits. Ex: results and checkout analysis showed employees didn't shop with store; I simplified and increased the employee discount benefit, resulting in 2x employee spending with company (80% increase in profit from sales to employees), as well as improved product knowledge and satisfaction among employees.- Created management systems for efficient operations of community resources offered by company

- Developed plan and managed all aspects of ecommerce website implementation, including: data cleansing, ECRS vendor coordination, equipment acquisition & testing, creation of store map, generation of systems for site maintenance- Created and implemented category organization system to organize product data for better reporting and category analysis. Required coordinating the cleanup of 60,000 product records.- Developed SOPs and train all customer service employees to provide a world-class customer experience to both in-store and online customers- Design new processes to improve workflows in the company, including: creating a new online reservation system for customers and new methods for database input to maintain integrity of data. Also developed store categories system for improved reporting- Created management training series to develop our store leaders into great managers- Coordinate with software providers to resolve identified bugs and improve functionality for store use- Create various custom reports and database queries for managers to assist in pricing, product selection. Implementation of store map also allowed for additional reporting insights based on product and shelf location within the store- Ensure optimal network operations, handheld device operations, and manage/import price change files

-Manage and train a team of seven in merchandising and developing positive customer relationships to ensure continued sales growth for third highest volume store in company-Developed store demo program resulting in 18.7% average increase in sales of demonstrated products-Created and established new credit tracking system to decrease department financial losses by 37%-Increased gross margin percentage for department by 1.3% through intelligent purchasing-Input new buying system that decreased on-hand inventory by 43% while keeping out of stocks low

-Rate and review Japanese Google ads based on effectiveness to desired markets-Analyze Youtube ads and their relevancy to a users search query and intent-Determine keyword relevance for online Japanese marketing

-Researched, prepared, and filed corporate documents for 501(c)(3) nonprofit status-Consulted and recommended business strategies for incorporation-Researched, analyzed, and wrote reports on environmental topics including: biodiesel and aquaculture

-Arranged and planned activities for associate English teachers, including four-day trips for groups of forty people and three-day events attended by over two thousand people-Organized international exchange events with the Japanese community to enhance cultural visibility-Created and managed a new website with valuable information on daily life, festivals, and efficient Japanese study methods

-Participated as only non-Japanese teacher in eight schools as a member of Japan’s largest cultural exchange program, run by Japan’s Ministry of Foreign Affairs-Created lesson plans, administered oral exams, and taught English with Japanese peers-Trained fellow teachers on effective teaching methods and efficient, productive uses of time-Initiated an eighty-student pen-pal letter exchange with students in Shelby Township, Michigan-Helped implement and supervised an environmentally sound and resource-friendly method of rice cultivation known as fuyu mizu tambo