Phillip Silva work email
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Phillip Silva personal email
A Luxury Retail Professional with more than five years of experience in front-of-house and back-of-house roles; specializing in client relations, inventory control and audits, and metric achievement. A proven track record of meeting and exceeding KPI targets for business by delivering a high-quality client experience and improving operational accuracy. Adept at coordinating with cross-functional teams to drive operational excellence and enhance performance.
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Boutique FacilitatorChanelChicago, Il, Us
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Boutique Operations SpecialistChanel Aug 2023 - PresentLondon, England, Gb- Strategized and lead operations team through the execution of organization projects which dramatically increased boutique efficiency.- Directed the flow of fashion products through the supply chain, including managing repairs and maintenance processes to ensure product quality and customer satisfaction.- Coordinated product launches and events with cross-functional teams, enhancing brand visibility and customer engagement.- Addressed and resolved customer inquiries and issues, maintaining high levels of satisfaction and ensuring a positive experience.- Prepared detailed reports for management, analyzing inventory trends and operational metrics to support strategic decision-making.- Executed daily reconciliation and cycle counts, ensuring accurate inventory management and compliance with brand security and operational procedures.
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Operations AssociateLouis Vuitton May 2022 - Jun 2023Paris, Fr- Acted as a primary contact for vendors and logistics partners, managing relationships to ensure timely deliveries and resolving issues promptly.- Oversaw inventory control, order fulfillment, and store maintenance, maintaining high standards of product quality and customer satisfaction.- Supervised repairs and alterations processes, ensuring adherence to quality standards and meeting customer expectations.- Assisted in preparing paperwork for accounting and audits, ensuring accuracy and compliance with company policies. -
Fine Jewelry Sales AssociateBloomingdale'S Oct 2021 - May 2022New York, Ny, Us- Provided exceptional customer service and managed administrative tasks including sales tracking and reporting.- Organized and managed client appointments and store events, contributing to a streamlined sales process and enhanced customer experience.- Conducted inventory audits and maintained accurate records, ensuring a well-organized stock and adherence to audit standards.- Communicated with customers to address inquiries and provide detailed product information, supporting a positive sales environment. -
Commission Sales AssociateGuitar Center Mar 2020 - May 2021Westlake Village, Ca, Us- Achieved an $892 sales per hour, generated over $100K+ per year in sales revenue, and received a top 10% sales ranking within the region. - Secured 100% great client satisfaction ratings per Yelp from 2020 to 2021. - Achieved a top three ranking in sales per hour, which was the highest daily sales among the team. - Educated clients on high-end audio and music equipment, recommended and upsold products based on client needs, and utilized sales strategies and best practices to maximize revenue. - Coordinated cross-functionally with sales, operations, and corporate teams in order to meet client demands and drive operational excellence.
Phillip Silva Education Details
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School Of The Art Institute Of ChicagoArts Administration & Technology
Frequently Asked Questions about Phillip Silva
What company does Phillip Silva work for?
Phillip Silva works for Chanel
What is Phillip Silva's role at the current company?
Phillip Silva's current role is Boutique Facilitator.
What is Phillip Silva's email address?
Phillip Silva's email address is ph****@****les.com
What schools did Phillip Silva attend?
Phillip Silva attended School Of The Art Institute Of Chicago.
Who are Phillip Silva's colleagues?
Phillip Silva's colleagues are Alina Lai, Gwansoo Park, Laurence Chastaing, Deepak Singh, Fion Kwok, Saliena Trang, Tangwei(Terwin) He.
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