I have managed a variety of projects spanning various service lines across the organization. Content matter including, but not limited to, a portfolio of outpatient-related applications, inpatient point-of-care clinical applications and nursing data ecosystem standardization.

• Analyzed and documented business requirements for business processes and proprietary software solutions• Elicited business requirements through developing a detailed understanding of user workflow and the business process• Managed multiple priorities and continually reassessed priority order to ensure business objectives were being met• Developed requirements for software solutions/enhancements by working closely with business stakeholders, product managers, sales executives, and… Show more • Analyzed and documented business requirements for business processes and proprietary software solutions• Elicited business requirements through developing a detailed understanding of user workflow and the business process• Managed multiple priorities and continually reassessed priority order to ensure business objectives were being met• Developed requirements for software solutions/enhancements by working closely with business stakeholders, product managers, sales executives, and the IT development team• Worked with the project manager and development and operations teams to plan and define sprints to deliver the prioritized requirements on schedule Show less

• Met with decision makers, systems owners and end users to define system and operations requirements to meet business goals, and identify and resolve systems issues.• Participated in design sessions in prototyping new systems for the purpose of enhancing business processes, operations, and information process flow• Led and facilitated process-related meetings and performed requirements elicitation with subject matter experts• Defined and documented current business processes and… Show more • Met with decision makers, systems owners and end users to define system and operations requirements to meet business goals, and identify and resolve systems issues.• Participated in design sessions in prototyping new systems for the purpose of enhancing business processes, operations, and information process flow• Led and facilitated process-related meetings and performed requirements elicitation with subject matter experts• Defined and documented current business processes and led efforts to analyze, design, and document requirements for “to be” business processes and procedures• Coordinated with team leads with an emphasis on maintaining work flows• Provided input to program management staff including status reports and schedule updates• Worked closely with on-site vendor to communicate existing business processes in an effort to optimize functionality of new software solution• Served as a conduit between internal users and the software development team through which requirements were communicated Show less

• Managed renewal and growth of approximately $5M worth of customer revenue annually • Specialized in selling to universities, research laboratories, and hospitals in the United States and Canada • Developed new business through site visits, customer outreach, market analysis, research of industry trends • Negotiated with publisher to create discounts and sales terms through analysis of individual business cases • Worked with cross functional teams in product marketing and… Show more • Managed renewal and growth of approximately $5M worth of customer revenue annually • Specialized in selling to universities, research laboratories, and hospitals in the United States and Canada • Developed new business through site visits, customer outreach, market analysis, research of industry trends • Negotiated with publisher to create discounts and sales terms through analysis of individual business cases • Worked with cross functional teams in product marketing and advertising • Exhibited and presented at numerous conferences around the United States and Canada Show less

• Led coordination for all inside sales for sales representatives and consultants • Handled various fulfillment tasks in terms of the Site Licensing group • Worked to secure all outstanding Site Licensing renewals around the world

• Managed budget process and vendor relations • Performed research to supplement the partners awareness in terms of client interests• Coordinated client communications