● Creating robotic process automations (RPA) to quickly and accurately fulfill global company access needs.● Takeover and upkeep for RPAs, VBA/VBS scripts, and PowerShell scripts that can no longer be supported by the original developer.● Troubleshooting and corrective code development for RPA bots.● Design a solution for automatic password maintenance for non-human ID’s.

Contracted under Artech to CapGemini.

Contracted through SkyBridge Resources● Creating robotic process automations (RPA) to quickly and accurately fulfill global company access needs.● Takeover and upkeep for RPAs, VBA/VBS scripts, and PowerShell scripts that can no longer be supported by the original developer.● Troubleshooting and corrective code development for RPA bots.

● Creating robotic process automations (RPA) to quickly and accurately fulfill global company access needs.● Takeover and upkeep for RPAs, VBA/VBS scripts, and PowerShell scripts that can no longer be supported by the original developer.● Responsible for the creation of multiple VBA/VBS scripts and macros as well as PowerShell scripts to provide and enhance both RPA and generalized process improvements.● Root cause analysis for internally developed RPA bots.● Troubleshooting and corrective code development for RPA bots.● Request management for Development, Testing and Deployment via ITSM.● Working with a globally diverse team to implement cross-medium functions to assist in other RPA developments.

● Coordinating on projects for the centralization of application security.● Creating technical process documentation for numerous applications.● Senior participant in an Access Fulfillment Team.● Served as the Subject Matter Expert (SME) for all supported mainframe-based applications.● Responsible for the creation of multiple VBA/VBS scripts and macros as well as PowerShell scripts to provide and enhance both RPA and generalized process improvements.● Working with a globally diverse team to implement cross-medium functions to assist in other RPA developments.

● Position under contract to JP Morgan Chase & Co.● Coordinated and Lead projects for the centralization of applications.● Created technical process documentation.● Senior participant in an Access Fulfillment Team.● Developed Quality-of-Life process improvements and tools.● Trained and supported new team members on access fulfillment processes.● Coached existing team members on process improvements.● Maintained Peregrine Service Center, and later, HP Service Manager queues.

● On-Call service technician for Dell client support.● Minor inventory management● Face-to-face customer service typically at private residences.