- Oversee Daily routes oversight, logistics coordinator oversaw s value on deliveries day to day answer calls of delivery representatives to ensure accuracy of shipment and delivery- Schedule service, monitor job progress and provide updates to company reps as needed- Document details on behalf of every representative and/or customer calling in for shipping and logistics account updates - Communicate effectively within multiple business line teams for all status updates on order, start to finish

- Reviewed applications and finalized decisions for financing requests to determine whether clients met lending criteria based on net worth, debt-to-income ratio, and credit rating.- Gathered and validated loan documentation through a variety of methods, including sending communications via email and making outbound phone calls to loan customers, banks, and business partners.- Negotiated with high-value clients, banks, and various vendors to finalize lending terms and conditions, including annual percentage rates (APR), repayment period, and failure-to-pay penalties.

- Built close customer relationships during periods of delinquency and provided patient and consistent customer service while following up on outstanding payments and potential payment arrangements.- Maintained close communication with insurance adjusters and employers for confidential information verification data entry, while submitting and following up on past due invoices.- Negotiated payment solutions for more than 12 large $50,000+ 18-wheeler accounts monthly, thus individually managing more than $500,000 each month; evaluated client debt-to-income ratios using their sources of income to determine most fitting payment arrangements.

- Developed and implemented strategic communication plans, including key messaging, branding guidelines, and positioning statements to define and reach marketing goals and objectives.- Spearheaded creation of both internal and client-facing awareness campaigns with internal campaigns alerting employees of upcoming and ongoing community volunteer opportunities, career development opportunities, and company events and client-facing campaigns alerting customers of new products, deals, and company promotions.