Phillip Hillier Email and Phone Number
Phillip Hillier work email
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Phillip Hillier personal email
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My entrepreneurial spirit drives me toward continuous improvement. I adapt to enhance each situation I encounter, whether it's my relationship with clients, the efficiency of my teams, or developing more effective processes to boost efficiency. I approach each client with fresh eyes to understand their specific wants and needs. Using a consultative selling mindset, I am able to pinpoint the services that will meet my customer's requirements. High quality account management is all about understanding a client instead of pushing unnecessary products.In my pursuit of becoming the best leader I can be, I have made specific priorities to make business better: ▸ Training and coaching team members to improve performance ▸ Interrupting common practices with innovative, game-changing processes ▸ Fostering long-term relationships with clients to create brand loyalty ▸ Building teams to work collaboratively ▸ Communicating strategically by listening first ▸ Customizing the sales life cycle to meet individuals' needs
Burlington Housing Authority
View- Website:
- burlingtonhousing.org
- Employees:
- 76
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Property ManagerBurlington Housing AuthorityBurlington, Vt, Us -
Account ManagerReconciled Feb 2021 - Nov 2021Burlington, Vermont, United States▸ Primary relationship support for 300+ clients and liaison between client accounting team▸ Identify opportunities for upselling new products and services when applicable ▸ Conduct contract reviews ensuring SOW met client expectations and internal margin goals ▸ Collaborate with revenue operations team to develop new strategies for continued growth -
OwnerLatitude Movers Feb 2018 - Dec 2020Richmond, Virginia, United StatesVisit www.latitudemovers.com to learn more!▸ Developed modernized flat-rate pricing structure to disrupt industry trend of hourly rates▸ Promote “Moving Memories, Not Boxes” mantra to elicit a strong customer connections▸ Recruited & trained 18 crew members to provide highest level of customer service ▸ Created & maintain website content, social media posts, & prospect database▸ Attend weekly networking events to bolster sales pipeline & preferred referral partnerships -
Commercial Relationship ManagerLegend Property Group Sep 2017 - Dec 2017Richmond, Virginia, United States▸ Marketed commercial spaces & filled vacancies upon completion of project construction ▸ Conducted visits at 12 properties to resolve interior & exterior maintenance issues▸ Tracked non-payment lease obligations, including insurance, appearance, & local impact ▸ Negotiated payment plans with tenants who failed to meet payment obligations -
Corporate Account ManagerCovington Travel Jan 2016 - Sep 2017Richmond, Virginia, United States▸ Onboarded over 25 multinational corporate clients with over $5M annual travel budgets▸ Coordinated with high-volume clients such as Hamilton Beach Brands & William & Mary▸ Produced quarterly reports to benchmark & negotiate competitive rates for customers▸ Implemented clients’ online booking tools in collaboration with IT department -
Professional DriverBioride Jul 2015 - Jan 2016Richmond, Virginia, United States▸ Served individuals, corporations, & wedding parties ▸ Offered top-tier concierge service & welcoming experiences
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Customer Account ManagerBlueswipe (Formerly Eved) Mar 2015 - Jul 2015Richmond, Virginia, United States▸ Fostered merchant & client relationships to up-sell & cross-sell products▸ Collaborated across departments to streamline client on-boarding procedures▸ Researched & identified industry & competitor trends for evolving products & services ▸ Trained to guarantee compliance & implement effective processes to maximize profits -
Account ManagerRace It Apr 2012 - Nov 2014Richmond, Virginia, United States▸ Managed & onboarded more than 1,000 client accounts ▸ Averaged more than 4.5 events created per day & offered consultations services▸ Analyzed clients registration data for year-over-year participant growth▸ Trained clients concerning corporate site navigation & tool setup ▸ Collaborated with developers & graphic artists for website enhancements -
Customer Service AdvocateRace It Apr 2011 - Apr 2012Richmond, Virginia, United States▸ Served as point of contact (POC) for all customer service registration inquires▸ Responded to 150 daily inbound emails on average per day▸ Issued payments & refunds with accuracy & integrity ▸ Mediated credit card charge-back inquiries ▸ Generated customer service documentation outlining refund procedures & guidelines▸ Trained all new team members concerning platform tools & client policies -
Managing PartnerResumegangster.Com Feb 2009 - Feb 2011Richmond, Virginia, United States▸ Produced all website copy to engage online customers ▸ Wrote comprehensive independent contractor agreements▸ Implemented CRM tools for remote management capabilities▸ Filed all insurance, bank, tax, & state documentation
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Logistics CoordinatorTo The Bottom And Back (2Bnb) Sep 2009 - Dec 2009Richmond, Virginia, United States▸ Recruited & organized more than 100 volunteer team members ▸ Innovated fundraising activities, including raffles & bus rentals▸ Coordinated community outreach events & charity launch parties at local restaurants ▸ Served as POC for all VCU, University of Richmond, & Randolph Macon College events -
Account ExecutiveMedia General Oct 2007 - Nov 2008Richmond, Virginia, United States▸ Designed UI for a self-service classified display ad website▸ Collaborated with web design team to create visual work-flow for website layout▸ Partnered with international vendors for product testing ▸ Oversaw initial product launch in Tampa Tribune & companion site TBO.com▸ Generated proposals for a regional travel publication & website ▸ Developed implementation strategy for product adoption throughout the state of Virginia▸ Procured advertising content for display on websites & publications
Phillip Hillier Skills
Phillip Hillier Education Details
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Mass Communications
Frequently Asked Questions about Phillip Hillier
What company does Phillip Hillier work for?
Phillip Hillier works for Burlington Housing Authority
What is Phillip Hillier's role at the current company?
Phillip Hillier's current role is Property Manager.
What is Phillip Hillier's email address?
Phillip Hillier's email address is hi****@****ail.com
What schools did Phillip Hillier attend?
Phillip Hillier attended Virginia Commonwealth University.
What skills is Phillip Hillier known for?
Phillip Hillier has skills like Leadership, Customer Experience, Team Building, Consultative Selling, Social Media, Public Speaking, Accounting, Client Relations, Retail, Account Management, Sales, Trade Shows.
Who are Phillip Hillier's colleagues?
Phillip Hillier's colleagues are Kristen Brownlow, Lisa Benson Shryock, Melody Pride, Jeffrey Metcalf, Jennie Davis, Jamaica White, Benjamin Flanders.
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