Managing a constanty changing diary of appointments, including filling any cancelled slots and maximising client usage of the service.Answering the phone and providing explanation and suitability of any questions that people have about the scheme and what is offered.Sending email confirmations with appointment details.Dealing with Internet Banking and ensuring that deposits are kept track of and people are refunded once treatment is complete if eligible.Putting together information packs for joining and retiring officers.Keeping the front office presentable.Welcoming people into the building in a friendly manner.

Using Arbor to register pupil attendance.Sending out school wide messages to parents with key information and dates of activities happening in the school.Preparing the weekly newsletter to send out to all parents with the weeks information and key dates.General administrative tasks, copying, scanning, composing emails for the Head Teacher, answering the phone.Assisting Teachers and other staff with administrative tasks as and when needed.Handling the booking of after school clubsDealing with lunch monies and updating systems so that they are all up to date with correct balances.

Greeting guests as they come into the hotel and helping with any question or queries they may have in terms of the type of packages they have booked.Dealing with any guest complaints in a timely manner through the Hilton guest services application.Being CARE President which deals with all of the charity work and fundraising that the hotel undertakes and also managing any projects such as teaching kids to CARE which is a large Hilton initiative.Money handling and ensuring that all money is accounted for at the start of the shift to the end of the shift.Maintaining the Hilton standard throughout all dealings with guests in the hotel.Undertaking Duty Manager shifts, if there is any issues in the hotel it is up to the Duty Manager to 'Make it Right' for the guest and also be in charge of the fire drill should anything happen while on shift.

Gathering the weekly staffs timesheets to produce the weekly payroll to ensure that it is sent through by the Monday morning deadline.Collating the vehicle tracking on a daily basis to ensure that all mileage and fuel is accounted for.Act as the Front of House for any visitors that come into the business, get them to register and take them through to the correct meeting rooms.Manage the MD & COO diaries to ensure that there are no double bookings and they have time to get to their meetings throughout the week.Assist with the office procurement, ensuring that we always have the required stationary and that all employees know where the office equipment is.Assist with any new starters paperwork, ensuring that all the relevant information is gathered so there is no delay in any payments to them and so we have all necessary details from them.Use the office switchboard to direct all calls to the correct departments with quick efficiency.Look after MD & COO expenses and ensure that they are accurate and match relevant credit card statements.

Front of House, greeting the customers as they arrive into the Business, giving them a warm and friendly welcome to make them feel at ease Checking in guests and making them feel welcome, answering any questions that they may have and helping with any issues. Checking guests out and helping solve any issues that they may have on departure.Money handling - ensuring that both till and safe are at the correct amount and investigating when they are not.Dealing with cash-up and inputting the banking daily into the computer from all different departments of the business.Answering both calls and emails to ensure that customers are replied to within 24 hours an enquiry.Working varying shifts, including early mornings and late nights and unsociable dates.

Meet potential Brides & Grooms and show them the potential of the venue as the perfect location for their wedding Ensure that sales targets for weddings are reached and exceeded each year and grown upon the next yearEnsuring that as many wedding show-arounds are converted to new weddings for the business

Worked at a Jewish Summer Camp as an Outdoor Adventure Specialist, focusing on High Ropes, Zip-line and Climbing. Was responsible for a bunk of girls during this time, ensuring that they went to activities, enjoyed themselves and if they had any problems that they came to me so that I would be able to help them.

Summer Job at Boots (local pharmacy) Newsham (Blyth)Brief description of duties and tasks:Provision of excellent customers serviceSales and cash handlingStock and inventory control.