• Reviewed and processed $400k of weekly transaction automation failures utilizing Excel, AX Microsoft Dynamics, Autotask IT ticketing, and Qliksense BI Dashboards & Reporting.• Value stream mapped the field equipment service scan processes and identified manual non-automated data pockets for the development of an inventory management system and fixed asset merchandiser location tracker.• Collaborated with a national account executive to reconfigure region assignments for 13k 7-11 customers.• Prepared and presented data KPIs and metrics to the IT team at weekly status meetings.

• Co-authored "Progress in Natural Language Processing and Language Understanding" in "Bridging Human Intelligence and Artificial Intelligence"• Co-authored "Stock2Vec: An Embedding to Improve Predictive Models for Companies" accepted to the International Conference on Knowledge Management • Applied the Word2Vec embedding model to stock data to create 4-dimensional vector representations of companies for use in predictive modeling. • Co-authored "Multi-agent Hierarchical Reinforcement Learning of Strategy and Tactics in Competitive Play" presented at the TAPIA conference • Utilized multi-agent hierarchical reinforcement learning of strategy and tactics in competitive play and assessed its potential value in a business environment.