E-Commerce Manager
Hanover, De
Responsible for the business processes and technical development of the North American B2B e-Commerce website for customers.Operations Security (2 years) –Security Architecture and Design (2 years) – Software Development Security (2 years) –Access Control (2 years) –Responsible for managing the development, release, maintenance, and support of Web systems and services supporting the e-commerce business strategy accomplishing over $110 million per year in sales. Improved business processes by collaborating with clients, colleagues, and other internal functional teams. Successfully completed mission to consolidate online sales, marketing, and communication programs associated with tire dealers and distributors. Directed and participated in the development to replace the legacy applet encompassing the entire functionality for product searching, ordering, and order tracking to increase stability and streamline the usability of the features. Guided effort to redesign the security certificate architecture to enhance safety and boost customer confidence thereby lowering cost and reducing the amount of internal customer support and administration. In charge of custom intranet web applications spanning the entire company including HR, Legal, Engineering, Manufacturing, Logistics, Accounting, E-Commerce, and I.T. Groups.