Phillip Crabtree Email & Phone Number

Portland, Or, Us

Portland, Or, Us

Portland, Oregon, Us

TPM for the Nike Commerce Edge Router team providing ingress to the Nike AWS Commerce account via Akamai for Nike.com, Nike app and SNKRS.com. Using Scala, Java, or C; AWS; REST API; Distributed Systems; JIRA and ServiceNow to facilitate Agile Software team management processes including backlog prioritization and refinement, incident management, breaking down business deliverables into Features, Epics, or User stories; and Data querying and visualization tools such as Splunk, MySQL Workbench, and pivot tables to conduct Product analysis.

Beaverton, Or, Us

Developed hosted SaaS products in a fully Agile environment using AWS, Kubernetes, Docker, Kafka, Redis, Kinesis, OAuth, Stoplight, Postman, TypeScript, BDD and Cucumber for the largest truckload freight marketplace in North America. Transportation brokers, carriers, news organizations and industry analysts rely on our client for market trends and data insights derived from 183 million freight matches and a database of $68 billion of market transactions. Product suite includes mobile web (responsive), iOS, and Android to provide strategic and tactical direction that drives the evolution of our rapidly advancing product suite. Currently using Jira, Confluence, New Relic, Bitrise, Miro, SonarQube, Jenkins, to manage the backlog and assure code quality; Segment, Tableau, Mixpanel to analyze user behavior.As the internal champion of the products I manage I am the voice of the customer, representing both the internal and external stakeholders, and responsible for delivering the highest possible value and financial return to the business. I am constantly focused on improving the experience of end-users of our products and working towards solutions that both meet their requirements as well provide a satisfying experience.I work closely with the Sales, Marketing, and Support teams to understand and communicate product vision, strategy, and roadmaps that are aligned with DAT's strategies and initiatives.

Portland, Oregon, Us

Responsible for the vision, long-term roadmap, and immediate development for all company product offerings, including the flagship EasyPower desktop application, OnSite, a mobile application for data collection designed for Microsoft tablet devices, and ECCM, a change management tool designed for Intel to manage system-wide design and change in large industrial electrical systems.Worked closely with customers, electrical engineers, the internal development team, sales, marketing, and technical support to develop detailed requirements, estimate effort, and execute development of planned features.Conducted research on customer needs and workflows to develop a real-world understanding of how the company products meet these demands.Captured and communicated requirements to the development teams in the form of requirements specifications, feature definitions, and user stories.Product feature backlog management using TFS, SharePoint, and internally developed tools.Extensive use of SalesForce to develop and maintain relationships with the existing user base and new prospects.Performed competitive analysis to determine additional product marketing opportunities.

San Francisco, Ca, Us

• Consultant providing expert advice and coaching to the organizers and Agile teams of the San Francisco Marathon.• Migrate project management practice from waterfall to agile methodologies to maximize efficiency and improve delivery of a world-class race experience.• Coaching of Scrum Master and Product Owners in agile process.

Coventry, West Midlands, Gb

• Performed expert coordination of JLR’s internal resources and external vendors, developing the ultimate UX experience for future automotive infotainment products.• Assesses electric luxury vehicle consumer demand and expectations for the Jaguar iPace - now in pre-production.• Wrote detailed feature statements for gateway approval for this vehicle.• Emphasized user-centered design principles in the planning and execution of research and testing of infotainment features and Human Machine Interface (HMI) products under development in a full-scale vehicle simulator.• Rapid prototyping of UX/UI design supplier deliverables using wireframes and high-fidelity designs with the ultimate goal of integrating designs into JLR PDX Tizen platform proof-of-concept applications.• Effective coordination with technical, design and product development teams in the UK, serving as a liaison between the development team in the Portland office, local vendors, and JLR UK feature owners.• Expertise in ideation and brainstorming, competitive landscape market research, requirements gathering and analysis.• Project and resource planning, ensuring on-time delivery of project documentation and assets, including HTML5 interactive prototypes, interaction and style guides required to communicate project status, findings, and recommendations to JLR senior management and hand-off to JLR Corporate Product Development. • Agile team coach for two separate scrum teams.

Portland, Or, Us

Technical Project Manager (contractor) for mobile application development on both iOS and Android platforms, working with startups and large established companies. Manage client relationships, resourcing, planning, establishing requirements with customers, defining scope and timeline of project. Ensuring projects are completed on time, within budget, and with a high level of customer satisfaction. Industry best practices consultation.This was a contract position which ended at the end of the primary project I was hired for.

Houston, Texas, Us

• Product and Program Manager for the HP Software Product Innovation team managing top priority innovation projects and online properties, creating and maintaining the group’s social presence on Brightidea.com, SharePoint, and Jive sites. • Generated, facilitated and supported numerous successful software product initiatives with business unit leaders in HP Software, resulting in a significant number of multi-million dollar revenue-generating product ideas.• Leadership and project management of 14 software product innovation conferences working with teams in China, Israel, Germany and the US. Ideas generated in these conferences are now in production, and many more are in the pipeline. Realized multi-million dollar increase in revenue from these new software products and enhancements. • Using an agile framework supervised the UI/UX design, development, and coding of HP Software websites and SharePoint sites to support the HP Software Product Innovation program, and as the overall system administrator for the application used to create an internal innovation social community.

Supervised a diverse team of technical and creative professionals responsible for the content, UI/UX design, development, testing and maintenance of all corporate digital properties: internet, intranet, and extranet web sites and web applications of broad scope and complexity.This position reported directly to the Chief Technology Officer and to the Vice President of Marketing.

Basel, Baselstadt, Ch

Served two distinct roles at Novartis (formerly Chiron Corp.). My primary responsibilities were to train employees to use a wide range of applications including Microsoft Office, Microsoft Project, Access, Lotus Notes, Remedy, and calendaring applications. My secondary responsibilities were to create and maintain the corporate intranet.

Ft. Lauderdale, Fl, Us

Specializing in Access, Excel, VBA and MS Project, taught customized classes for corporate clients including AutoDesk, Fujitsu, Montgomery Securities, and Ernst & Young. Access database design consulting. Training consultant to IBM Global Services (see above).

• School Principal - Day to day management of a Special Education day treatment program and school. Supervision of 40 staff and 45 students. Trained all counseling staff to use Professional Assault Response Training (PART) therapeutic crisis intervention techniques.• Human Resources Manager - Recruitment, hiring, placement, training, and evaluation of all therapeutic and educational staff. Responsible for salary administration, performance evaluations, and disciplinary actions. Development of the treatment program and agency policies.

Campbell, Ca, Us

As a House Manager, responsible for the day-to-day management of a treatment facility for emotionally disturbed teenaged boys. This included direct supervision of counseling staff, writing progress reports for the professional staff of psychiatrists and social wokers, writing and managing treatment plans, supervision of the clients, and working with their families to achieve successful treatment outcomes.In the Special Education school, was a Lead Counselor responsible for behavior management, classroom instruction, and assisting with creation of individual education and behavioral plans.

Davis, California, Us

As part of my graduate curriculum toward a Master's degree and PhD in Psychology, served as a teaching assistant to departmental professors. As an instructor, responsible for course creation and delivery of introductory psychology classes.

M.A.

B.A.