Information Technology Asset Manager
Current- Manages and distributes hardware and software assets for 2 business units- Oversees all IT hardware and software assets throughout their lifecycle including forecasting, procurement, and inventory management- Responsible for the receiving, tracking, and documentation of all requests in support of IT processes- Investigates, evaluates, identify, and resolve problems, issues, or conditions involving asset management and governance- Works closely vendors to assist with asset acquisition, replacement, and disposal- Assists Accounts Payable with processing invoices for purchases of IT equipment- Forecasts and maintain inventory required for IT projects and BAU operations- Escalates complex issues, resolves moderately complex issues and recommends potential solutions to issues- Provides instruction and guidance to members internal and external to my team- Develops standards, processes, and procedures for the department.- Regularly accesses ServiceNow Configuration Management Database (CMDB)- Regularly accesses HP Desktop Central and other inventory management products