Phillip Eider Email & Phone Number

Toronto, Ontario, Canada

Toronto, Ontario, Canada

Toronto, Ontario, Canada

Worked alongside business owners in launching first retail location, including creating product menu, setting up POS systems and establishing initial client base.Monitored daily operations of business including daily sales and frequency of client interaction.Aided business owners in constructing business and marketing strategies in order to increase daily sales both in person and online, leading to a net increase of sales in first month of business being operational.Responsible for updating online menus and monitoring e-commerce orders, including providing customer service via online chat as well as over the phone.

Toronto, Ontario, Canada

Developed and managed an extensive list of 50-100 customers by actively making connections to reach daily, weekly, monthly and yearly goals.Swiftly and successfully made a total of $619,798.41 of merchandise sold in Net sales in2019 while resolving conflicts to result in customer satisfaction, 100% of the time.Planned and organized inventory output and visual merchandising.Trained others in operating multiple payments (cash, debit/credit, WeChat pay, Ali pay and Union pay), as well as COVID-19 health and safety protocols to help maximize team performance, efficiency and safety.

Toronto, Ontario, Canada

Managed daily store operations including opening and closing duties, customer interactions, employee training and discipline.Specialized in inventory control including receiving new products, accounting for inventory variances and replenishing floor product.Lead a team of 8-12 on a daily basis by training them in customer service/interaction, product knowledge and general store maintenance,Sent daily analytic reports to head office outlining sales, achievements, discrepancies and plans for further improvement