• Design and re-design of websites and web apps.• Provide payment integration, forms, ensure optimization, chatbot solutions.• Integrate Google maps, YouTube API and more.• Proactively participated in meetings and helped create new practices.• Handled customer complaints with empathy and composure.• Processed a range of documentation and entered information into databases.• Pitched ideas on how to improve performance and efficiency.

▪ Established and Managed company profiles on social media▪ Developed content for articles to engage audience.▪ Researching ideas and facts pertinent to the type ofcontent/topic assigned.• Setup media and projections for events.• Receive and send mails for the organization.• Create awareness of meets ups and events through direct bulk messages and social media broadcasts.• Trained, coached, and supervised new staff members.• Helped management to identify workflow issues and find solutions.• Supervised and delegated tasks to a team of 5 people.