Phillip Ernst Email & Phone Number

Santa Clara, California, Us

Mitchell, Us

• Worked closely with clients to understand unique needs and meet specific travel desires.• Organized trips for individual, family and business travelers.• Informed clients of travel policies and utilized preferred vendors to maximize company profits• Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.• Developed loyal clientele base due to excellent listening and research skills and keen understanding of travel budgets.• Displayed travel brochures and other promotional materials strategically to foster brand awareness, focusing on destinations such as Disney World and Universal Studios.

Albuquerque, New Mexico, Us

The Credential Manager is responsible for all credential and clearance compliance, processing and reporting. Responsibilities include but are not limited to assembling, editing, and formatting investigator packets for use by several federal agencies to determine the qualification of an individual attempting to obtain a security clearance and/or credential; the submitting, processing and issuing of investigator credentials; auditing investigator profiles for clearance and credentialing gaps and possible issues. The Credential Manager tracks and oversees all activity in the Clearance Office in relation to credential compliance, investigator credentialing, clearance processing, investigator eligibility, onboarding and debriefing status and investigator processing. The Credential Manager ensures the Credentialing and Clearance programs are meeting requirements as designated in the ADC statements of work, implements process improvement for the Credentialing and Clearance Office and manages staff within the Clearance Department. The Credential Manager must have thorough understand of clearance and credentialing process, to include ADC Training Program, requirements and processes.

Boca Raton, Florida, Us

• Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.• Drove year-over-year business growth while leading operations, strategic vision and long-range planning.• Assessed reports to evaluate performance, develop targeted improvements and implement changes.• Enhanced operational efficiency and productivity by managing budgets, accounts and costs.• Managed budget implementations, employee reviews, training, and schedules • Directed successful operational turnaround, becoming the #1 store in the district within a year.

Atlanta, Georgia, Us

• Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.• Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.• Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.• Devised processes to boost long-term business success and increase profit levels.• Took the store I inherited and took it from #15 in the district to #1 in just under a year.

Us

• Devised processes to boost long-term business success and increase profit levels.• Set, enforced and optimized internal policies to maintain responsiveness to demands.• Identified and resolved unauthorized, unsafe or ineffective practices.• Reviewed shift reports to understand current numbers and trends.• Collaborated with process owners to refine procedures, devise best practices and correct quality audit findings.• Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines

Plano, Texas, Us

To drive sales and profit, provide Customer Service and lead in CustomerFIRST focus by managing Store Merchandise Execution, including SET Smart execution, door to floor, pricing and signing, stockroom, restocking and recovery of the sales floor, and visual standards in accordance with Company policies and procedures.

Tempe, Az, Us

Lead Sales Team in the Execution of Monthly Sales Budgets, Underwriting of Contracts, Reviewing Credit Applications for Loan Processing, Regulate all Title Work to State Specifications, Coach and Train Employees, Lead Company Wide Training Calls, Control all Aspects of Dealership Inventory, Hiring of Employees, Help Customers when Their Accounts Became Delinquent or Vehicles Needed Repairs

Us

Job Duties: Review employees and institute personal development plans, Organization of store and back stocks, Sales planning and meeting sales goals, Strategic Marketing and merchandising, scheduling, delegation, operations of closing and opening of store. I also did cross training at other stores in NM and lead the teams when needed. I trained new employees on store processes and practices. Nightly audits and change orders including deposits. Logistics, operations, delegating, hiring processes and training are my areas of expertise.

Us

Job Duties: Leading a team in a high volume store. Over seeing customer service and responding to employee/customer situations, logistics expert, analyzing sales plans and goals, merchandising, freight, daily office tasks for the store, assisting with scheduling when needed.

Lake Buena Vista, Florida, Us

Merchandising, customer care, closing and opening of the store within the park. Making sure store is customer ready. Cash Handling. Sales promotion

B.B.A., Business Management

Education record

Bachelor'S Degree, Business Administration And Management, General