Phillip Gentry Email and Phone Number
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Extremely goal-oriented, Unified Communications Professional with proven Engineering Expertise. A natural leader, team builder, and self starter with abilities to quickly master and optimize complex Technology. 20+ years of experience in Global Telecommunications, including Engineering, Sales Engineering, Project Management, Operations, Technical Implementation and Maintenance of complex, multi-site Unified Communications Systems, including both premise and Cloud systems, to include IP Networks, LAN/WAN/ WLAN, IPBX ,VoIP Systems, Enterprise Contact Centers. Xaas (CaaS, CCaas, PaaS, IaaS, MaaS).
Integrated Technologies Llc
View- Website:
- integratedti.com
- Employees:
- 15
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Integrated Technologies LlcUnited States
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Unified Communications Engineer / Contact Center SpecialistsIntegrated Technologies Llc Jun 2016 - PresentSan Antonio, Texas, UsUnified Communications Specialist - Enterprise Contact Center Specialist-Providing IT/ Unified Communications Engineering and Solutions to include Implementation,Maintenance, Upgrades, and Help Desk Support for for SME customers and VAR’s worldwide.Installation and Support for Infrastructure, LAN, WAN, WLAN, and VoIP systems.Technology;• Mitel / ShoreTel Systems; On-Site, Cloud, Hybrid• MiVoice / MiContact Enterprise Connect Contact Center• Collaboration• Integration• Infrastructure / Cable Plant Solutions• Bandwidth / Internet / MPLS / SIP / VPN /QoS• LAN / WAN / Wireless LAN Solutions• Help Desk Support and MAC for MiTel / ShoreTel systems (Specializing with Enterprise ContactCenter)
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Network SpecialistWastequip Dec 2013 - Jun 2016Charlotte, North Carolina, UsProvided IT/Network Support and Unified Communications Support for multiple sites and over 1000employees. Supported LAN, WAN, WLAN, MiTel/ShoreTel Connect VoIP system. Installed, configured,trained, and supported multi-site ShoreTel Enterprise Contact Center with remote telecommutingsolutions for agents. Implemented and converted all sites to Level 3 MPLS, implementing voice VLANsand QoS to improve performance. Redesigned and implemented Cisco POE switches to provideL3 managed network to all sites. Other systems installed and/or supported include PRTG NetworkMonitoring, VPN concentrator for remote users/agents and remote sites. Installed and supported VideoConferencing systems (Lifesize), Collaboration, Integration, CCTV, and Cisco Wireless LAN. Alsoprovided Help Desk support, User/Agent/ Admin/ Engineer training for on-boarding new employees. -
Shoretel / Network / Unified Communications EngineerEnergy Transfer 2012 - Dec 2014UsProvided Unified Communications Installation and Help Desk Tier II & III support for over 60 sites, and over 2000 MiTel / ShoreTel Connect users.Engineering member of Network, Server, and Security Team (NSS Team). Supported WAN/MPLS, QOS, Servers, LAN/ POE Switches, Cisco WLAN, and Video Conferencing systems. Implemented, maintained, and provided MAC support for Enterprise Contact Center. Also provided User, Agent, Admin, and Engineering training. -
Operations ManagerComm3.Net Aug 2007 - Mar 2012ShoreTel Certified TC-101e Implementing the ShoreTel IP System Final Exam CertificationShoreTel Certified ECC SC-272-0004 Demonstrating the ShoreTel Contact Center Solution (Instructor-led Course) Feb 27, 2009 N/A 80Certification ShoreTel Certified ECC SC-401-0024 Selling the ShoreTel Contact Center Solution (Instructor-Led Course) Certification ShoreTel Certified TC-105 ShoreTel Certified Engineer Certification ShoreTel Certified TC-104 Advanced System and Troubleshooting Certification
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Vp Of TechnologyWired Inn 2000 - 2003Research, Development, Implementation, and Maintenance of Hospitality Guest Room Internet Solutions.
Phillip Gentry Skills
Phillip Gentry Education Details
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Devry UniversityElectronic Engineering
Frequently Asked Questions about Phillip Gentry
What company does Phillip Gentry work for?
Phillip Gentry works for Integrated Technologies Llc
What is Phillip Gentry's role at the current company?
Phillip Gentry's current role is Unified Communications Engineer / Contact Center Specialist.
What is Phillip Gentry's email address?
Phillip Gentry's email address is p.****@****ris.net
What is Phillip Gentry's direct phone number?
Phillip Gentry's direct phone number is +197256*****
What schools did Phillip Gentry attend?
Phillip Gentry attended Devry University.
What are some of Phillip Gentry's interests?
Phillip Gentry has interest in Science And Technology.
What skills is Phillip Gentry known for?
Phillip Gentry has skills like Ip, Voip, Wireless, Telecommunications, Enterprise Software, Contact Centers, Video Conferencing, Unified Communications, Cisco Technologies, Network Engineering, Sales Engineering, Troubleshooting.
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