-Provide strategic and operational direction in the compliant processing of Educational Grants, Tuition & Travel Grants, Research Grants, Fellowships, and Charitable Contributions-Ensure customer experience, compliance, spend management, strategy alignment efficient process-Manage grant requesting societies, institutions, and third parties with customer support to successfully navigate the request process-Consult appropriate business partners to ensure request alignment to overall company strategy-Facilitate timely review processing through multiple internal compliance business partner reviews-Understand annual platform objectives and strategy to ensure grant requests align to company strategy-Collaborate with Platform Leaders to set and track against business plan-Ensure timely response and communication to customers.-Drive accountability and compliance with internal policies, committee charter directives, and work instructions to ensure compliance, consistency, and operational efficiencies in collaboration with strategic partner-Assurance that all processed grants retain the appropriate documentation, approval, and memorialization-Key advisor to commercial leadership about overall Ed Grants strategy and outcomes-Manage and oversee Ed Grants and Donations cash spend, product cost, and financial management and reporting-Knowledge of systems and processes to ensure business partners, strategic partners, and requestors are educated and supported as needed.-Responsible for data & metrics quantifying volumes, capacities, and throughput-Managing teams, outcomes, performance, and vendor relationships-Utilize business acumen & organizational skills to ensure that approvals, decisions, and responses are made in a timely fashion and are in line with company policies -Ensure team’s adherence to laws and policies that apply to one's job, and maintain the highest levels of professionalism, ethics and compliance at all times

•Managed a team of analysts overseeing the internal and external funding requests for Grants & Donations for all of DePuy Synthes, part of the family of medical device companies of Johnson & Johnson•Continually worked to maximize spend optimization to ensure the greatest impact to patient care with the least amount of resources.•Supported, guided, and empowered my team to attain their annual targets and career goals.•Maintained and adjusted funding expenditures vs. budget by overseeing multimillion dollar budgets ensuring proper alignment with educational business objectives.•Facilitated the collaboration with Healthcare Compliance, Medical Affairs, Legal, Professional Education, Sales/Marketing, and Logisitics to ensure support was aligned with the business needs, compliant, and appropriately documented.•Challenged the status quo to drive innovation and process excellence.•Understood, incorporated and complied with all applicable laws and regulations.

•Manage a team overseeing the internal and external funding requests for Grants & Donations•Continually working to maximize spend optimization to ensure the greatest impact to patient care with the least amount of resources.•Maintain and adjust funding expenditures vs. budget ensuring proper alignment with business objectives.•Facilitate the Collaborate with Healthcare Compliance, Business Partners, Law Department and Business Colleagues to ensure funding is in line with the business needs, is compliant, and is appropriately documented. •Understand, incorporate and comply with all applicable laws and regulations

•Manage internal and external funding requests for Grants & Donations•Assure that all requests are properly received, recorded, evaluated, responded to and tracked appropriately.•Prepare monthly and quarterly reports on funding expenditures vs. budget.•Assure there is seamless communication to internal and external stakeholders.•Collaborate with Healthcare Compliance, Business Partners, Law Department and Business Colleagues to ensure funding is in line with the business needs, is compliant, and is appropriately documented. •Understand, incorporate and comply with all applicable laws and regulations

•Process and review Goverenment purhcase order agreements•Well adapted to ECAT and WAWF goverment payment processing systems •Frontline support for Government/Customer purchasing skilled in JDE processing•Analyze government contracts ensuring they meet compliance and regulatory guidelines•Research/assess all government issues and address/assign accordingly•Continuously review department procedures to improve efficiency and accuracy•Run comparative data for error tracking to pin point problem areas & streamline processes•Cross trained in multiple areas as backup to general customer service•Oversee training guidelines for processing government purchase orders•Key member of the emergency on-call for the Depuy Synthes division of J&J•Involved in the Credo Survey Initiative for Depuy Synthes to improve employee involvement•Appointed ambassador of Synthes Customer Service on the Johnson & Johnson Integration Team •Always exceed productivity standards and perform tasks beyond expectations•Trained/Certified in LEAN processing •Uphold and abide by the Johnson and Johnson Credo

•Provided excellent customer service in high volume/demand work environment•Trained new bartenders and coordinated formal guidelines for employee development•Exceeded projected sales and increased repeat clientele with sale promotional involvement •Managed customer complaints and server issues with exceptional results•Generated cash flow from an developing exceedingly successful team-based work environment •Coordinated formal training program for new hosts/serves and oversaw employee progress

•Frontline support for mutual fund product in a high impact, fast paced work environment•Coordinated releases with internal and external vendors meeting strict deadlines•Monitored fund file transfers conducting incident management and mitigated issues•Managed resolutions for mutual fund product within strict industry guidelines/protocol•Performed detailed archiving and data mining for compliance and quality assurance