Responsible for developing and implementing Hilton's global luxury sales strategy with directoversight of the Americas Luxury sales teams, which include the teams looking after luxury group accounts, luxury transient sales, luxury consortia travel programs, and luxury travel agencies. Responsible for working with regional sales teams and commercial leaders, as well as coordinating sales activity across all three world regions to drive Hilton’s global luxury customer engagement.Support the brand and development teams to articulate the evolving global platform thatempowers Hilton Worldwide Sales (HWS) and the Luxury Sales Advantage.Ensure standard methods in key areas of focus such as seller deployment strategy,customer engagement, account planning, performance management, overall sales engagement strategies, and capability development. In collaboration with other sales leaders, I supervise the development and evaluation of core sales systems and processes.Responsibilities include:• Advising the oversight of HWS Global Luxury Sales to get results through customized solutions, andensuring that our teams are accessible, adaptable, and consultative to all of our key partners• Facilitating communication with hotel and brand communities; identifying trends in the marketplace,assisting with conflict resolution, and supporting hotel and brand positioning• Developing and implementing strategies, as well as the direction and sales vision, to drive topline growth on behalf of all of our key partners: Customers, Hotels, Owners, Brands, and Commercial Colleagues• Driving and improving overall revenues from Travel Partner and Luxury consortia programs such asAmerican Express Centurion, FHR, and THC, as well as Virtuoso, Signature, and Internova/Travel LeadersSelect, etc.• Leading the luxury sales and agency engagement strategy with Luxury consortia in EMEA and APAC• Developing and coordinating departmental budgets

Lead and drive performance of our America’s Luxury Transient sales team.Lead sales strategy for Luxury Retail, Corporate (BTS) and Wholesale and collaborate with Hilton regional sales leaders to improve performance of the owned and managed luxury estate globally.Lead all aspects of day to day management of Global Luxury Consortia Partnerships and drive market share increase globally from American Express, Virtuoso, Signature and Select.Support Global Luxury Travel Industry Preferred Partner program (Impresario).Coordinate & lead Americas Luxury Group sales strategy & development for Hilton key Group Preferred Partners – CWT, BCD, American Express, Helms Briscoe and Conference Direct.Represent Hilton Luxury brands at key Global Luxury Industry events and customer engagement areas within the Americas.Partner collaboratively with Hilton Sales leaders on key performance initiatives and priorities,with a commitment to leading strategy covering all segments and channels to improve revenue and profit performance of owned and managed luxury estate in the Americas, EMEA and APAC.

GBTA Ladders Program:The mission of GBTA Ladders program is to create an environment that facilitates the exchange of ideas and invigorates interest in the business of travel among the next generation of business travel professionals.

Responsible for leading the corporate segment sales strategy and sales teams globally for Mandarin Oriental Hotel Group. Also directly manage and oversee key global corporate accounts in the US and UK. Provide direction and support across Global Sales systems, including, but not limited to, motivational training, incentive programs, measurement systems, sales technology, and reporting.

• Lead the Transient (Corporate and Travel Industry) Segment team in the Americas. Responsible for the overall segment sales strategy and sales teams in the US and LATAM.• Oversee all Corporate and Travel Industry revenue and business goals.• Manage key global account relationships and transient business development.• Serve is the Global Account Manager for top volume Corporate Accounts in the Americas and UK.• Direct a team of 4 sales leaders who are responsible for growing revenues and developing new business within the Americas (Canada, US and Latin America).• Responsible for developing and creating global sales strategies with other Regional Sales Offices (RSOs) and providing direction, training and leadership to on property transient sales teams.• Provide oversight and directional leadership on all Leisure and Corporate Consortia Programs.Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the world’s most luxurious hotels, resorts and residences. Having grown from its Asian roots into a global brand, the Group now operates 30 hotels and eight residences in 20 countries and territories, with each property reflecting the Group’s oriental heritage and unique sense of place. Mandarin Oriental has a strong pipeline of hotels and residences under development, and is a member of the Jardine Matheson Group.

Responsible for all aspects of Mandarin Oriental Hotel Group (MOHG) corporate sales efforts in the UK and The Americas (Canada, US, Mexico and Latin/South America) specializing in the servicing and development of corporate accounts and related corporate travel management companies. Provide global support and oversight in the following areas related to the management of the corporate transient segment:• Global Account Management and Sales Strategies for all room night and revenue goals• Corporate Sales and Marketing Programs planning• Global Event Marketing and Travel Calendar planning• Sales support and training for on-property corporate sales managers globally• Sales Motivation and sales team Performance Management • Marketing Communications • Sales Reporting and Dashboards• Sales Technology and SystemsDevelop and execute winning sales strategies• Understand the marketplace and its impact/influence on client objectives and challenges• Deliver creative business and partnership strategies to help grow and develop corporate business for MOHG• Proactively anticipate/identify new ways to expand business relationships, develop action plans and execute seamlesslyCreate impactful communications• Ability to create and deliver impactful client (internal and external) presentations• Responsible for creating corporate client account reviews and presentations and maximizing opportunities for development of client internal employee communications

Head of Global Hotel and Ground Transportation Programs; Global Travel Department Communications ManagerManaged the global hotel and ground transportation programs, ensuring that high service levels are delivered by preferred suppliers while realizing program efficiencies and cost savings opportunities. Responsible for the overall selection and management of the Global Preferred Hotel, Global Ground Transportation and Extended Stay/Serviced Apartment Programs for Citigroup. The position was responsible for developing a 'best in class' hotel program for Citigroup travelers across all Business and Regions. In addition, the position was responsible for the overall communication and marketing of all Global Travel Department Policies and Programs. Also responsible for internal Social Networking site at Citigroup dedicated to travel.

Managed a $50 million (room revenue) portfolio of key global banking and finance industry accounts, including Credit Suisse, Goldman Sachs, Morgan Stanley, AllianceBernstein, Bank of Montreal Financial Group, State Street, Barclay's, HSBC and Lazard. Achieved 93% - 116% of established goal every year with $6.4 million in incremental room revenuesReceived President’s Club Award for achieving minimum of 110% of goal in 2004 and 2006 Designed and developed the annual GBTA Client Educational Forum for company’s top corporate customers Co-managed major North American corporate and leisure travel agencies including Tzell Travel Group, Altour International, Linden FROSH Travel, Vision 2000 Travel Group Led teams of two to six individuals on new business development initiatives in the following key markets: New York City, Boston, Philadelphia, Toronto and Montreal Developed and implemented sales and marketing action plans for new and underachieving hotels Defined Four Seasons Hotels and Resorts brand in the mind of the customer through behavior, account management, and 'beyond compare' events and functions

Area Director, On-property Business Travel Sales for Central Park and Battery Park Senior Member of pre-opening sales team, overseeing marketing plan initiatives, goal and budget setting, and business development Developed key account plans, sales strategies and successfully secured 50+ key anchor negotiated corporate accounts for both opening hotelsEstablished rack, consortia and corporate rate structures for both hotels

Entertainment and West Coast Sales Manager Developed business-selling strategies with Director of Marketing and assisted in marketing plan Strengthened and developed relationships with high profile corporate accounts and clients within the Entertainment Industry in New York and Los Angeles, including Time Warner, The Walt Disney Company and Viacom Responsible for 50% of hotels' client base and business mix, consecutively for three years

Director of Sales and Catering 1997 - 1998Developed and managed corporate business for executive level, off-site meetings and retreats Facilitated and managed all details of corporate events from contract negotiation to menu and activity planning Forecasted and budgeted sales figures with General Manager Increased corporate room revenues by 30% and room nights by 17% Hotel Assistant Manager 1993 - 1997Assisted General Manager in managing 25-room luxury, Five Star, Five Diamond, Relais & Chateau hotel.Directed the front office, housekeeping and laundry departments Recruited, hired and trained all front-of-the-house employees