Phillip Knight Email & Phone Number

Hanover, Md, Us

I specialize in partnering with Software Development and Test professionals in both active and proactive career progression. By providing expertise and advice for career opportunities, market insights, and strategic career planning across a diverse range of local and remote companies, I can help individuals drive towards their long term career and life goals. TEKsystems® is the nation’s leading technology staffing and services company. Combining a proven track record of superior performance, a quality-focused approach to service delivery, and the highest-caliber technical professionals in the market, TEKsystems helps our clients successfully plan, build, and run their critical technology initiatives. With more than 30 years of experience, we annually deploy 70,000 technical professionals from 90 locations throughout North America, Europe, and Asia. Our capabilities include IT and communications staff augmentation and direct placement services; managed, project-based, and outsourced applications and infrastructure services; education services; and comprehensive workforce management solutions. TEKsystems is the leading provider for Technology Services and has disciplines in the Application, Infrastructure, and Telecommunication space. Our range of services include: - Application Development - Off Shore / Near Shore Outsourced Development - Data Management - Application Management Outsourcing - Quality Assurance & Testing - Deployment Services - Support Services - Staff Augmentation & Talent Acquisition Services - Training & Education Services - Asset Inventory Services

Hanover, Md, Us

New York, Ny, Us

- Promoted to lead and manage multi-million dollar Women's Shoes Business.- Consistently balance demands of daily coaching, communicating and enacting initiative roll-outs, while fielding and resolving escalated customer issues, in a dynamic and fast-paced environment.- Responsible for complete ownership of department business, including interviewing and hiring candidates for elevated position in signature departments and their on-boarding and training process.- Developed a staff of 15 associates utilizing detailed individual and team development plans with emphasis on recognition and constructive feedback to drive performance improvement and business results.- Mentored and developed two summer interns to successfully complete Macy's Store Management Intern Program. - Built and maintained strong relationships with associates, executives, and district executives, through partnerships and utilizing strong communication to create and improve engagement in store environment.- Facilitated quarterly company training and development classes with store associates, utilizing group and 1 on 1 activities to drive class engagement, develop new skills, and check for understanding. - Responsible for interviewing, hiring, and training associates to ensure consistent compliance with company staffing and on boarding standards.

New York, Ny, Us

- Managed and drove high results finishing 106% of sales plan in a multi-million dollar Millennial business and finished Spring 2014 with the #1 Sales Manager Scorecard in the store.- Oversaw and built relationships with a diverse team of 30 sales associates, with a focus to develop a customer oriented culture to exceed sales and service metrics.- Direct coaching to performance objectives with 30+ associates, including accountability and expectations setting conversations through accessing associate skill level and evaluating performance metrics.- Built and maintained strong business relationships with district partners and outside vendors, through communication and problem solving, to leverage and deliver high business results.- Regularly presented business and company initiative results to high-level executives during regional and district store visits.

New York, Ny, Us

- Completed 10-week training of Macy's Executive Development Program, with emphasis on associate development and achieving strong sales results during EDP project, culminating in individual project presentation to District and Store executive teams.- Comprehensive training through Macy's Leadership Essentials, including training in skill assessment and development, HR basics, and how to develop a high-performing team. - Continued partnership and involvement with Executive Development Program through participating in college recruiting at job fairs and developing future talent through mentoring current college students through Macy's Store Management Intern Program.

Eugene, Or, Us

- Provided customer assistance by communicating with customers to understand their class schedule and recommend and guide them to all required textbooks for their classes.- Maintained textbook and merchandise displays in order to maintain maximum exposure and increased accessibility to customers.- Collaborated with other Duck Store team members and employees to increase communication and productivity on the sales floor.

Indianapolis, In, Us

- Oversaw and mentored all prospective new members to encourage and facilitate success in both their academic and fraternity requirements.- Established a unique New Member Education program structure involving a fraternity education process, communication system, and performance appraisal system.- Facilitated a culture of trust, cooperation, and positive reinforcement through leading team building activities and organizing brotherhood, social, and community service events.

Mooresville, Nc, Us

- Interacted with a diverse range of customers and responded to inquiries about merchandise and store operations, as well as customer concerns and complaints.- Handled sales and return register transactions in a fast-paced environment while simultaneously helping customers who needed assistance.- Developed a wide breadth of knowledge of products in various departments in order to better aid the department employees when multiple customers required assistance.