Phillip Lavin Email & Phone Number

Atlanta, Georgia, United States

-Embassy Suites Atlanta Centennial Park & Dillard House Farm Resort

Orlando, Florida

-Furthering collaboration between Finance and Operations teams, ensuring department is a trusted partner in the success of the property-Conducting variance analysis/monthly P&L reviews to guarantee TGOP/TFLOW targets are met/exceeded-Providing financial analysis, cash flow reporting, and capital tracking to ownership teams-Driving transformation of.

Lake Buena Vista, FL

-Produced daily operations report with comparisons to forecast/budget-Completed 10-15 journal entries and 65 balance sheet reconciliations monthly-Assisted in preparation of forecasts and budgets to drive margin increase YOY

Broomfield, CO

• Prepared and processed twice weekly vendor payment runs
• Led rollout of company’s new Coupa inventory management system
• Implemented AP SOX controls and maintained all SOX documentation

Broomfield, CO

-Ensured accurate month end close process for approximately 150 F&B outlets-Worked with F&B GMs and financial analysts to research COS variances-Developed and implemented new company-wide inventory count process and procedure

Broomfield, CO

-Led the AP team in invoice processing speed and accuracy-Indexed over 1,000 invoices per week while exceeding statement reconciliation goals-Partnered with procurement and vendors to research/resolve unpayable invoices

Broomfield, CO

-Processed thousands of applications for jobs across Vail Resorts' operations-Offered system improvements to increase efficiency and shorten hiring time-Wrote screening documents/job advertisements within HR compliance guidelines

Northglenn, CO

-Accurately processed hundreds of transactions a day in a fast paced environment-Identified sales opportunities and introduced new products and services-Created lasting relationships with customers by providing excellent service

Orlando, FL

-Met and exceeded sales goals while maximizing the guest’s experience-Demonstrated knowledge of resort, local area, and hundreds of ticket products-Effortlessly juggled both service and sales duties at Orlando's finest luxury hotels such as the Orlando World Center Marriott and Hilton Orlando Bonnet Creek

Denver, CO

-Oversaw Tolls, Turnstiles, Season Pass Processing, Ticketing, and Guest Relations-Responsible for managing a team of over 60 Team Members-Created and implemented ticket/incentive programs to increase revenues and guest satisfaction-Completed Daily Operations Summary for park leadership

Orlando, FL

-Audited cash handling and reconciliation in area with daily sales over $100,000-Analyzed and settled past due annual pass accounts with guests-Responded to all Team Member/guest needs and positively resolved concerns

Lake Buena Vista, FL

-Empowered to manage guest concerns professionally-Answered guest questions, promoted property offerings, and made reservations-Enhanced profits and guest experience by selling best fit tickets to guests-Responsible for communicating with leaders in other areas throughout the resort