Delivered complex consultative services for information strategy, data governance, master data management, data quality and metadata management.* Engaged clients to create information management strategies which align people, processes, policies, and technology.* Developed data strategies, conducted technology evaluations, and delivered roadmaps and projects.* Developed and visualized business insights for all levels of client stakeholders.

Developed the data practice, pursue business opportunities and lead a team of healthcare informatics consultants.* Ensured a high level of customer satisfaction during delivery of consulting client engagements.* Provided thought leadership for internal and external partnership initiatives to increase delivery capabilities.* Guided clients through business analysis, data architecture and technology platform strategies and roadmaps.* Developed proof-of-concepts, prototypes and production systems to advance client technology environments.

Led the enterprise data architecture program for Retirement, Investment & Employee Benefits business units.* Responsible for business engagement, strategy, planning, budgeting, delivery and operationalization.* Accountable for assessing level of effort and cost estimates for large initiatives and small projects.* Accountable for technical designs, resource procurement, cross-functional dependencies & change management.* Responsible for technology assessments, vendor engagement, proofs of concepts and prototypes.* Accountable for short and long-term innovation to reach strategic data management and usage goals.Technologies included OMNI, Salesforce, Protege, ERStudio, Hadoop, Oracle Exadata, Informatica, Tibco EBX, Snowflake, Denodo and Tableau.

Led the strategic planning , delivery and operations for hospitality data systems across 35 hotels and residences.* Responsible for technical architecture roadmap, analytical processes and project management methodologies.* Developed technical strategy, architecture framework and enterprise data flow for digital system solutions.* Facilitated communication among eight major business units and eleven product and service vendors.* Established source-to-target mapping standards and coordinated consolidation of five global profile systems.* Resolved gaps between project plans, software systems, vendor capabilities, requirements and expectations.Technologies included MSSQL, SSIS, SSRS, Azure, Power BI, Report Builder, SharePoint, Visio, MySQL, Postman, MS Dynamics CRM, iReckon, Infor HMS, SMS HOST, Sabre SynXis CRS and Datavision.

Led the strategic planning and operations for all healthcare data applications across three major business units.* Managed 40+ international team members in support of regional data integration and reporting systems.* Improved application availability by >50% through effective incident, problem, and change management.* Implemented hardware, operating system, and application monitoring for over 100 applications.* Consulted with big data development teams to define strategies and evaluate technologies.* Collaborated with program management to plan the migration to a DevOps methodology.Technologies included Informatica, BusinessObjects, Teradata, Exadata, Sybase, ServiceNow, Remedy and ATLAS.

Developed and implemented transformation through data quality improvements and program governance.* Led a team including project coordinator, data quality analysts, communications specialist and trainer.* Created a new process for managing sales operations reporting and analytics project portfolio.* ~200 projects completed in 2015 to support 12 sales channels and 7 market regions.* Established the end-to-end analytics software development lifecycle (SDLC) for delivery consistency.* Hired, trained, coached and mentored 12 analysts, 10 developers and 3 testers in best practices.* Created an integrated reporting inventory and navigation portal to access over 150 reports and dashboards.* Developed a process to measure and improve the quality of data and availability of sales performance reports.* Improved quality by 31%, reduced delivery time by 243% and improved user satisfaction by 54%.* Implemented an issues management process, including quick wins and long-term solution planning.* Reduced issues by 42%, increasing development capacity and resulting in 52% increased productivity.Technologies included Tableau, MicroStrategy, OBIEE, SSRS, Excel, Oracle, Teradata, Informatica, SharePoint, VersionOne, Clarizen, EmailOpen and SurveyMonkey.

Managed and directed the U.S. data warehouse and business intelligence reporting delivery.* Set priorities, coordinated cross-functional activities and defined data and reporting processes and standards.* Over 100 projects completed to support over 15 primary insurance and reinsurance products.* Completed the migration from waterfall to agile methodology for project delivery to support 3 business units.* Assessed and implemented new tools and technologies, including migration from Business Objects to Cognos.* Completed the retirement of 46 legacy reports across 2 technical platforms to improve overall data quality.* Coached, mentored, supervised and evaluated 2 architects and 3 developers for optimal performance.* Coordinated testing environment server additions and reporting software upgrades with Infrastructure team.* Organized training and release management with 3 members of the Production Support team.Technologies included TFS (SCRUM), Jira, SharePoint, Business Objects, Cognos, Informatica, MSSQL, Netezza, SSIS, SSRS, Guidewire and ConceptOne.

Managed the database and reporting delivery through platform migration from custom solution to QFund.* Defined and aligned technical architectures and delivery strategies, methodologies and processes.* Researched and evaluated new tools and technologies, including Microsoft Azure for cloud database platform.* Improved performance of 10 contract database and reporting developers and 2 permanent architects.* Led migration of ~35 reports and ~50 ETL packages from complex custom point-of-sale system to QFund.* Established report inventory, impact assessments, effort estimates, work plan and status reporting.* Facilitated daily meetings as SCRUM master and developed issue tracking and reporting system.Technologies included Oracle, MSSQL, SSRS, SSAS, TFS and SharePoint.

Designed and delivered the enterprise data warehouse solution to support the global reporting environment.* Owned and maintained the enterprise data model by implementing standards and measuring quality.* Set technical direction and provided oversight of multiple concurrent projects through checkpoint process.* Collaborated with 3 business partners and 2 enterprise architects to design optimal data modeling solutions.* Researched emerging platforms, tools and methodologies and implemented Netezza big data marketing analytics.* Hired, trained, coached and mentored 2 data modelers and governed their designs through model reviews.* Assessed the internal data modeling capabilities and developed a training curriculum to increase competency.* Provided guidance and counseling for 2 peer architects to build Business Intelligence Center of Excellence.Technologies included Netezza, ERwin, Business Objects and SAP ERP.

Enterprise architect for 6 insurance data warehousing projects for U.S. and international clients.* Assessed existing technical environments and developed recommendations for improvements.* Facilitated vendor demonstrations for product evaluations to support customer growth strategies.* Delivered recommendations to executive leadership and delivered training to staff at all levels.* Established client processes for change management, capacity planning and data quality measurement.* Designed systems for several insurance firms, a transportation carrier and a major utilities corporation.* Led teams that included DBAs, ETL developers and reporting specialists through full lifecycle projects.* Implemented new systems and enhanced existing systems for expansion and performance improvements.* Deployed complex international migration and integration efforts with onshore and offshore resources.* Developed database and ETL coding standards for consistency among client and vendor teams.* Gathered requirements, analyzed sources, designed solutions, developed code and tested results.* Designed logical and physical relational and dimensional data models for staging, ODS and EDW databases.* Designed master and reference data repositories, source-to-target mappings and reconciliation plans.Technologies included MSSQL, SSIS, SSAS, SSRS, Oracle, PL/SQL, Toad, Informatica, ERwin, Visio, Business Objects, Cognos, BRIO, PDS, POINT, eQuotes and Advanced Claims.

Data Analyst, Lead Software Engineer, ETL Team Lead and DBA for multiple project teams.* Designed and developed a financial data warehouse using MSSQL, SSIS and stored procedures.* Designed and developed a medical device results repository system using MSSQL, MSDE and CRUD.* Developed the reporting for an order entry system using Crystal Reports and MSSQL stored procedures.* Developed an internal PMBOK-based SDLC template library using FrontPage through company extranet.Technologies included ERwin, SELECT Enterprise, DTS, Transact-SQL, Oracle, Sybase, DB2, Teradata, Essbase, Access, Excel, HTML, JAVA, ASP, ADO, ActiveX, PowerBuilder and Visual SourceSafe.