Phillip Mcdaniel Email & Phone Number

King, North Carolina, United States

Regional Vice President (RVP), Sales Engineering who will be in an important player in driving revenue for Calix’s Key Accounts sales opportunities while partnering with and supporting the Key Accounts Field Sales Team.

King, North Carolina, United States

Proven pre-sales Solutions Engineering leader to oversee a high performing pre-sales Solutions Engineering team to year-over-year record sales growth and customer success. Responsible to develop, coach, mentor, guide a high performing team supporting sales pursuit in both new and existing customers, ensure interlock with field sales territory strategy, and engage directly in strategic must win opportunities. Additionally, contribute to the Solutions organization’s vision, organizational operations continuous improvement, and practice development with relentless tenacity to execute the vision.Integral in advancing our portfolio of products and services collaborating with Product Line Management and Product Marketing teams to aggregate critical field input to influence next generation of hardware products, services offerings, and analytics-based cloud software solutions.Responsibilities include:• Manage the continuous development and optimization of a high performing pre-sales Sales Engineering team• Develop and drive territory, business, and account planning in tandem with the field sales leaders• Collaborate with sales resources to bring subject matter expertise, strategy, and support for customer engagements• Provide leadership, mentoring, and career development coaching to a team of Solutions Engineers• Aggregate feedback from customers into Calix product development and field marketing teams to improve our portfolio and value messaging• Quickly develop the confidence to present on Calix and industry topics at both public events and customer briefings• Leverage technical sales leadership experience to coach, develop and motivate the team as they grow as sales support professionals

North Carolina, United States

• Responsible for Pre-Sales Engineering.• Primary conduit between the SE team, Sales, Product Management and R&D organizations - articulating new enhancements for roadmap and product requirements.• Provide consistent high quality solution support to internal sales force, channel partner and end customers from end user to “C” level.• Advisor to the cloud architecture team on Datacenter requirements. • Portfolio consist of Premise, UCAAS, CCAAS and Video.• Hands on leader that understands the entire technology portfolio and can recommend end to end solutions.• Currently leading the Cloud SE team for the U.S. I am the only engineer to manage multiple regions while maintaining the requirements of 4 sales leaders. • Responsible for the training, performance and career management of the team members. • On multiple occasions, I have coached & promoted team members team to replace me - allowing me to move to my next role.

Greater Atlanta Area

Drove the technical strategy, planning and execution of our Regional Accounts in the Metro Atlanta Region. Lead a team of Systems Engineers focused on Routing, Switching, Mobility, Unified Access, Collaboration, Security and Management. Partnered with our Regional Sales Manager to plan for and review critical business metrics such as customer coverage, engineering capacity and utilization, customer satisfaction, and business pipeline. Brought together multiple business units to resolve critical customer technical issues resulting in great teamwork from the groups involved. Responsible for recruiting/hiring, coaching, and mentoring individuals to become Engineering Professionals.

Greensboro/Winston-Salem, North Carolina Area

• This was a strategic role with the partner to gain loyalty with Mitel and see the ROI for doing business with us.• Responsibilities included, quarterly executive reviews with Mitel and Black Box C-Levels to ensure they were meeting sales and engineering targets. Performed monthly webinars for the engineering teams across the country – tips, promos, product changes and roadmaps. • Bi-annual product updates to the entire sales team and engineers on new releases of software and the impact to potential customers.• Develop and cultivate relationships with senior management and executive levels within assigned customer base. Interface directly with client personnel at all levels as required to provide consistent, high quality technical support and to develop sales/service opportunities.• Led network architecture and conceptualization, definition and development of IT and telecom based products and services (Cisco LAN/WAN, HP LAN, VMWare/virtualization, Mitel, voicemail, etc.).

Greensboro/Winston-Salem, North Carolina Area

• In-depth experience in the implementation, analysis, optimization, troubleshooting and documentation of telephony voice (Vo/IP) and network systems. • Project Manager with accountability for end-to-end delivery of network solutions; directing and controlling activities, consisting of management of personnel to achieve or exceed project objectives while cutting corporate spending. Directly accountable to ensure company standards, policies and procedures were followed. • Provided consultative and technical support to both sales and service personnel to strengthen the location's ability to sell and support Mitel Network systems product. • Provided pre and post-sales support on Network Managers, PBX, Call Centers, ISDN, LANs, Wireless LANs, VoFR, VoATM and VoIP.• Lead team member for the first converged Voice and Data convergence products (ATM and then Voice over IP).• Technical consultant on server hardware and 3rd party applications ensuring availability of Windows based PBX.• Planned installed and executed field trails including Mitel’s first VoIP platforms.• Co-authored Mitel’s first LAN guidelines for secure VoIP systems

Bs, Management

Ags, General Studies

Obtained my degree remotely while serving in the US Army.