James-Hawkins is a dynamic property management and real estate investment firm dedicated to delivering seamless living experiences for residents while maximizing asset growth for investors. With an unwavering commitment to excellence, the team’s expertise spans tenant relations, property maintenance, strategic acquisitions, and portfolio expansion. The motto “Living Made Simple” embodies a mission to provide efficient, stress-free solutions for property owners and tenants alike.

Key Achievements:-Revenue Growth: Negotiated complex enterprise contracts, driving a $650K+ increase in sales profit in 2023.-Market Expansion: Successfully grew Monarch's client base within the SLED (State, Local, and Education) and commercial sectors by identifying and securing high-value accounts.-Strategic Sales Expertise: Delivered customized IoT and physical security solutions to government agencies and educational institutions, ensuring compliance with stringent regulations and exceeding client expectations.-Process Optimization: Implemented innovative sales strategies, including customized pitches and marketing materials tailored to the SLED and commercial sectors, resulting in shorter sales cycles and higher win rates.-Client Relationship Management: Built and maintained long-term relationships with key decision-makers, driving repeat business, client loyalty, and a steady stream of high-value referrals.-Leadership in Business Development: Spearheaded initiatives to penetrate new markets, leveraging data-driven insights and market research to align offerings with client needs.-Team Collaboration: Partnered with cross-functional teams to align product development, marketing, and customer support, ensuring seamless delivery of complex solutions.-Thought Leadership: Provided strategic insights and training to peers on selling to the SLED and commercial sectors, contributing to overall team success and organizational growth.

Key Achievements:-Strategic Advisory: Advised the executive team on marketing strategies, growth initiatives, and the development of a scalable sales business model, aligning operations with organizational objectives.-Compelling Client Engagement: Developed and refined the CBA NeuroTech pitch deck, creating a persuasive tool that effectively resonated with clients and showcased the company’s value proposition.-Sales Tools Implementation: Successfully implemented Pipedrive as the primary CRM for the sales team, enhancing pipeline visibility and sales process efficiency.-Goal Alignment: Established clear KPIs and OKRs for SDR and marketing teams, ensuring alignment with company objectives and improving performance tracking.Incentive Plan Development: Designed commission plans for both sales and marketing teams, motivating performance and fostering collaboration across departments.-Sales Methodology Rollout: Introduced and implemented a structured sales methodology to standardize processes, enhance team performance, and drive consistency in client acquisition.-Client Management Optimization: Streamlined client engagement and management processes by refining Trello for improved usability and team coordination.-Product Development Collaboration: Partnered with the development team to address client objections, providing actionable feedback that led to product enhancements and improved client satisfaction.-Automated Outreach: Implemented Keap, an automated email marketing system, to boost sales outreach efficiency and improve client retention rates.

Key Achievements:-Revenue Growth: Achieved $450K+ YoY profit growth by successfully selling and onboarding marquee clients, including Denny's, McDonald's, The North Face, Cerner, Coca-Cola, Matterport, and other S&P 500 companies. Upsold and cross-sold within the existing client base, driving an additional $60K+ in monthly revenue while maintaining an 82% client retention rate.-Data-Driven Analysis: Conducted in-depth analyses of revenue models, sales systems, processes, client performance, and ROI to identify opportunities for growth and efficiency.-Operational Excellence: Implemented and optimized key sales and reporting tools, including Salesforce, Asana, DocuSign, ZoomInfo, Chili Piper, Datapine, and RingDNA, to streamline workflows and improve team productivity.-Team Leadership: Trained and managed SDR and AE teams on Value Selling Methodology, upselling, and cross-selling strategies. Provided hands-on training for newly implemented systems, ensuring smooth adoption and effective utilization.-Incentive Program Design: Developed and executed commission plans for SDRs and AE teams, aligning incentives with company goals and driving performance.-Executive Advisory: Partnered with the executive team to refine marketing strategies, growth initiatives, and the overall sales business model, contributing to long-term organizational success.-Strategic Growth Leadership: Spearheaded initiatives to enhance client acquisition and retention strategies, aligning business objectives with market demands and achieving consistent revenue growth.

Achievements: -Top Inside Sales Rep, Account Executive - November 2019 (300% of Quota)-Exceeded Q4 Attainment Goal (156% of Quota) - 2019-Exceeded Q1 Attainment Goal (136% of Quota) - 2020-Highest Inbound Conversion Rate MoM (38%)

Achievements:-Top Of The Office, Ziggler Award - May 2019. (230% of Quota) -Top Of The Office, Ziggler Award - June 2019. (232% of Quota)-Q2 and Q3 Target (189% of Quota) - 2019

Achievements: -Promoted from expansion markets, Albuquerque, Arizona, and Fremont, California to a top 40 market, Miami and Ft. Lauderdale, Florida.-Q4 and Q1 Target (173% of Quota)- 2018 & 2019-An average conversion rate of 85% MoM of all opportunities created.

Achievements: -2nd Quarter Top Leasing Consultant (47 Total Leases) - 2018-An average of 200% of Goal MoM.