- Launched and managed the Flower Power concept flagship store- recruited, selected and inducted new employee to fill new roles- Increased sales revenue by 50% within FY19- Uplifted stores ranking from 7th to 2nd within FY19- Implemented new standard of operating standards- Horticultural subject matter expert- Nursery Consultant- Oversee and coordinate 6 different departments: o Homewares and Furniture o Nursery o Landscaping o Vendors and Suppliers o Front of house o Retail Operations

Opening and closing of store, stock control, and liaising with internal and external suppliers. Oversaw staff supervision, ensuring a high level of customer service was delivered. EFTPOS and cash reconciliation, banking duties, office administration. Work health and safety, staff training. Conflict management. Performance management. Reported to the managing director of the company.

Completed a 4 year Apprenticeship to gain on the job experience and a trade qualification as a horticulturist.